Solution Engineer

MHA - Internal Security Department (ISD)

Permanent

What the role is

ISD confronts and addresses threats to Singapore's internal security and stability. For over 75 years, ISD and its predecessor organisations have played a central role in countering threats such as those posed by foreign subversive elements, spies, racial and religious extremists, and terrorists. A fulfilling and rewarding career awaits those who want to join in ISD's critical mission of keeping Singapore safe, secure and sovereign for all Singaporeans.
As a Solutions Engineer, you will be part of the Capabilities Solution Engineering group that provides leading edge technological solution through digital transformation to enhance our users' operational capabilities. The job requires you to understand the business processes of our stakeholders and recommend new initiatives. You are required to conceptualise, design, procure, implement and deploy the initiatives.

What you will be working on

You will work in a team with IT Security consultants, Infrastructure Engineers and End Users to ensure the projects are delivered on time, within budget, meet business requirements and comply with IT governance framework.
Strong project management experience coupled with managing users' expectation and vendor management will be an essential skillset for success.

• Deep dive into business processes to uncover and formalise operational needs via digital technologies to deliver cost effective solutions

• Work with the industry and users to understand the problem domain, requirements, and use-cases.

• Engage stakeholders to recommend and justify new initiatives, and propose solutions

• Ensure projects are executed based on project plan to meet identified business needs and outcome within the agreed parameters of cost, duration and quality

• Identify potential project risks and the implication to the organisation and to recommend mitigating measure to manage risk

What we are looking for

• Applicants with no experience may

• Professional certification, such CITPM, PMI, ITIL, or Scrum Master, will be an added advantage

• Proven track records in project management in project development cycles using the best practice methodology

• Experience with technology (BPM, Cloud, Data Analytics, AI, RPA, etc) would be an added advantage

• Ability to work independently and as a team player who can communicate and write effectively

• Demonstrate a strong passion in problem solving and solutions engineering

• Only Singaporeans need
We wish to inform that only shortlisted candidates will be notified.

About MHA - Internal Security Department (ISD)

The Internal Security Department (ISD) confronts and addresses threats to Singapore's internal security and stability. For over 75 years, ISD and its predecessor organisations have played a central role in countering threats such as those posed by foreign subversive elements, spies, racial and religious extremists, and terrorists.
At the heart of our work are the collection of intelligence that enables us to size up the threats to Singapore's internal security, and taking the executive actions necessary to overcome those threats. Every day, we collect and analyse intelligence, make impartial assessments, and take decisive action to counter the threats to Singapore's internal security and stability, and sovereignty.

About your application process

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within MHA - Internal Security Department (ISD) or the wider Public Service.