Automation Specialist

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve 'health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

Job Summary

We are seeking a highly skilled and motivated Automation Specialist to join our team. The ideal candidate will be responsible for designing, developing, and implementing automation solutions to streamline business processes, improve efficiency, and reduce manual effort. This role requires a strong technical background, excellent problem-solving skills, and the ability to collaborate effectively with cross-functional teams.

Duties and Responsibilities:

• Analyze existing business processes to identify areas for automation and optimization.
• Design, develop, and implement Robotic Process Automation (RPA) solutions using UiPath.
• Develop and maintain automation workflows, scripts, and processes.
• Utilize C#, VBA, VB, Python, Google Apps Script, Javascript, PHP to enhance and extend automation capabilities.
• Integrate automation solutions with Google Workspace and Google Cloud Platform.
• Integrate automation solutions with Finance system and government / vendor portals.
• Design and implement end-to-end workflows, ensuring seamless integration between systems.
• Test, debug, and troubleshoot automation processes to ensure optimal performance.
• Document automation processes, procedures, and solutions.
• Collaborate with business stakeholders to gather requirements and define automation solutions.
• Provide technical support and training to end-users on automated processes.
• Stay up-to-date with the latest automation technologies and best practices.
• Manage and prioritize multiple automation projects.
• Work with WordPress to automate content management and website workflows.
• Manage UiPath Orchestrator, including deployment, scheduling, monitoring, and troubleshooting of automation workflows.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in robotic process automation (RPA).
• Proficiency in UiPath development, including design, development, and deployment.
• Strong programming skills in Google Apps Script, C#, VBA, VB, Python, Javascript, PHP.
• Experience managing UI Path Orchestrator
• Experience with Google Workspace, including Google Apps Script and GCP.
• Experience with WordPress development and automation.
• Knowledge of workflow design and implementation principles.
• Experience with database systems (e.g., SQL).
• Familiarity with software development lifecycle (SDLC) methodologies.
• Familiarity with Finance processes in the Healthcare domain is highly preferred.
• UiPath Advanced Developer Certification is highly preferred.

Attributes We Are Looking For:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a focus on accuracy and quality.
• Ability to manage multiple projects and prioritize tasks effectively.
• Strong work ethic and a proactive approach to problem-solving.
• Commitment to continuous learning and professional development.
• Ability to adapt to new technologies and changing business needs.
• Creative thinking and a passion for automation.
• Strong documentation skills.