After-sales Engineer

3 days ago


Kallang Way, Singapore deddb3e2-49d4-47c2-bb44-8cbce14d6a64 Full time $6,000 - $12,000 per year

Job Responsibilities:

  1. Responsible for the daily operation, maintenance, and troubleshooting of customer site AMHS-related equipment;

  2. Install and debug the equipment on-site at the customer's location as needed, and conduct functional tests;

  3. Writing of equipment user manuals and other related technical documents;

  4. Respond to customer service requests in a timely manner;

  5. Respond to customer service requests in a timely manner;

Qualifications:

  1. Understand knowledge related to the AHMS system, and have experience in after-sales service for automation equipment/semiconductor equipment/LCD equipment;

  2. Possesses the ability to independently carry out equipment debugging and troubleshooting, holds an electrician's certificate, and has PLC experience;

  3. Educational requirements: diploma or higher (recent graduates are acceptable for this position), related to telecommunications/mechanical and electrical/automation majors, familiar with office software operation;

  4. Possess good communication skills, problem-solving abilities, the ability to summarize issues, and can respond flexibly to customer inquiries;

  5. Have a strong service awareness and team spirit, obey the work arrangements of superiors, and be flexible with work location assignments;

  6. Able to accept shift work and business trips; need to undergo training and learning at the company headquarters (Pinghu, Jiaxing, Zhejiang, China) for a period of time before officially being stationed;

  7. Need to be proficient in English and fluent in Chinese to collaborate daily with the Chinese team.



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