Executive Housekeeper

1 week ago

Raffles Place, Singapore The Fullerton Hotels and Resorts Full time $60,000 - $90,000 per year
  • To ensure that all employees thoroughly understand the house, departmental rules and regulations and that they adhere to such.
  • To evaluate staff performance and provide recommendations for transfers & promotions when necessary.
  • To co-ordinate and communicate effectively with other departments as well as within the department.
  • To keep all employees informed on significant aspects of the hotel, communicating with all levels of staff.
  • To make routine rounds of the hotel at any time of the day performing random checks in all areas to ensure the expected hotel standard is set and continued.
  • To develop standard procedures for routine tasks to enable employees to develop consistent work habits.
  • To review, approve and analyse the housekeeping budget and justify for funds requested.
  • To establish inventory records and control of cleaning supplies, chemicals, and guest supplies, Rooms and F & B Linen.
  • To carry out quarterly inventory of the Rooms and F&B Linens together with the Finance Department.
  • To control labour cost, housekeeping expenses and minimize waste in the department.
  • To be innovative and establish creative ways of carrying out housekeeping jobs in the most simply, efficient and effective manner.
  • To establish Lost & Found procedures and ensure proper documentation and safe keeping of such items.
  • To work closely with Engineering Department for repair, maintenance and project works.
  • To ensure all housekeeping equipment are in good working order and they are regularly service to reduce down time and inconvenience to the staff.
  • To ensure that the condition of guestrooms and all areas of the hotel are in good order to maintain highest room appearance and standards.
  • To establish efficient procedures and friendly service in the Linen/Uniform Room and Laundry.
  • To ensure that laundry services are of high quality for hotel guests, and staff uniforms
  • To create a warm and positive working environment in housekeeping so as to ensure high morale.
  • To ensure that all hotel staff complies with the hotel grooming standards and that personal grooming is of the highest standard.

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