IT Executive

Job Responsibilities

• Participate in IT projects, system upgrades, project planning and execution
• Support and maintain existing database system (eg CRM)
• Support and maintain Microsoft Office 365 products including Outlook, Word, Excel and Teams
• Assist in user account management and permissions in Microsoft products (eg. Sharepoint, emails) and setting up new user accounts and devices
• Maintain IT equipment inventory and ensure timely procurement, installation and configuration of hardware, software and services
• Maintain documentation of IT systems, processes and procedures and enforce security policies and procedures
• Provide first-level day to day technical support for users and work with vendors for repairs
• Monitor and address security vulnerabilities and incidents and perform routine system checks, backups and patch management
• Conduct training sessions for staff on IT best practices and tools

Job Requirement

• Diploma in Information Technology with 2 years of relevant working experience
• Good communication, interpersonal skills and problem- solving skills
• Ability to work independently and collaboratively in a team environment

Preferred

• Basic programming understanding eg JavaScript to communicate effectively with development teams or support minor system tasks
• Familiar with NAS (Synology), Microsoft Ecosystem eg. Dataverse, PowerApps, Power Automate etc.

Job Types: Full-time, Permanent

Pay: $3, $3,300.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Employee assistance programme
• Health insurance
• Work from home

Work Location: In person