Deputy General Manager – Product

7 days ago


Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full time $120,000 - $200,000 per year
Key Responsibilities
Strategy & Governance
  • Translate regional strategy into local roadmaps for standard connectivity (IPLC/IEPL, IP Transit, MPLS/IP-VPN, SD-WAN) and related services; set quarterly targets and review KPIs.
  • Chair joint governance across Sales, Product & Solution, and Network to balance win probability, margin, and delivery feasibility .
  • Ensure compliance with MOM/Employment Act (KETs, payslips), PDPA (HR & ops data), WSH , and CPF/IRAS requirements.
Product & Solution (Pre-sales) Leadership
  • Own pre-sales operating model : solution standards, SoW/BoM templates, bid timelines, and risk/assumption registers.
  • Supervise solution design for cross-border and enterprise connectivity; align pricing and partner quotes; improve bid quality, cycle time, and win rates .
  • Run deal review and approval gates; ensure clean handover packages to delivery (scope, milestones, acceptance).
Network Delivery & Operations Leadership
  • Own post-sales delivery (project planning, PR/PO control, vendor/carrier coordination, acceptance & handover to operations).
  • Oversee NOC/operations for SLA/availability, incident/problem/change management, capacity planning, and service quality reporting.
  • Drive cost and performance: leased resources accuracy, utilization, monthly settlements, and vendor SOW/commercial governance.
Requirements
  • Education: Bachelor's degree or above (Engineering/Telecom/Network/Business or related).
  • Experience: 10+ years in telecom/ICT with 5+ years leading pre-sales/solutions and/or network delivery/operations teams; proven P&L or KPI ownership.
  • Domain: Strong grasp of IP/MPLS, BGP/OSPF, routing & switching , and optical transmission (OTN/DWDM/SDH) ; familiarity with SD-WAN, data center, managed services .
  • Execution: Track record improving win rate, gross margin, on-time acceptance, SLA , and AR/DSO or cost metrics.
  • Governance: Comfortable with commercial reviews, vendor/contract management, and local regulatory compliance (MOM, PDPA, WSH, CPF/IRAS).
  • Communication: Executive-level stakeholder management and clear, data-driven reporting.
  • Language (business-necessary only): English and Mandarin if the role routinely liaises with China-based product/engineering and reviews Mandarin technical/contract materials.
  • Eligibility: Legally eligible to work in Singapore; willing to travel within ASEAN as needed.


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