Business Ops Executive/ AM @ Southeast

2 weeks ago

Geylang Bahru, Singapore PERSOL Full time $60,000 - $120,000 per year

Leading Utilities Group company

Duration: 12 months extendable/convertible

Working Location: Kallang Sector

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Responsibilities

Core Operations

· Issue and validate Purchase Orders (PO), Work Orders (WO), and Contract Confirmations (CC) for construction and installation works.

· Maintain and update the resident database, including onboarding, sign-ups, and cancellations.

· Process contractor invoices and ensure timely payments.

· Manage invoicing and collection of payments from residents.

Reporting & Analysis

· Prepare management reports and dashboards to track operational performance.

· Analyze data trends to identify areas for improvement and support strategic planning.

· Administrative & Project Support

· Assist the management team with project coordination and administrative tasks.

· Liaise with internal and cross functional departments to ensure alignment and timely execution of deliverables.

Governance and Process Improvement

· Lead the transition of the billing process to reduce manual intervention and optimize manpower.

· Develop and enhance SOPs and Business Continuity Plans (BCPs) to ensure business continuity

· Establish governance frameworks across functions to ensure compliance with company policies and facilitate transition into Business-As-Usual (BAU) operations.

· Ensuring regulatory and operational compliance

· Driving continuous improvement

Job Requirements

· Minimum 3–5 years of experience in administration, backend operations and process improvement

· Proven experience in defining, mapping and maintaining process frameworks

· Advanced Microsoft Office skills, especially Excel (pivot tables, formulas, dashboards), Power BI

· Experience using Salesforce for resident or customer relationship management.

· Familiarity with ServiceNow for workflow automation, ticketing, or service management.

· Comfortable working with data visualization tools and enterprise systems.

· Meticulous and organized, with a strong attention to detail.

· Analytical mindset with the ability to interpret data and generate insights.

· Proactive and resourceful, able to work independently and collaboratively.

· Excellent communication and interpersonal skills

· High integrity and commitment to governance and compliance.

· Ability to work independently and as part of a team

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

Contact number:

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PERSOL Singapore Pte Ltd
• UEN No E
• EA License No. 01C4394
• Reg.
• R
• Bertram Lee Kian Hui

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