Associate Technical Sales Engineer

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
The Technical Sales Representative is responsible for promoting and selling technical or scientific products to prospective customers. They use their technical knowledge to explain product specifications and complex concepts to customers, perform demonstrations of technical products, and analyze customer needs to recommend relevant products. The role involves building and maintaining relationships with clients, setting realistic sales targets, and meeting monthly sales goals. Technical Sales Representatives must have excellent communication and negotiation skills, as well as the ability to work independently and manage their sales territory effectively.

Responsibilities:
Prospecting and Lead Generation

• Identify potential clients and reach out to them

• Attend trade shows and networking events to generate leads

• Utilize online resources and social media to identify new opportunities

Product Knowledge and Demonstration

• Become an expert on company's products and services

• Conduct product demonstrations for potential clients

• Communicate product features and benefits effectively to potential customers

Sales and Negotiation

• Develop and maintain relationships with clients

• Understand client needs and offer appropriate solutions

• Negotiate pricing and terms of sales agreements

• Close sales and meet or exceed sales targets

Customer Service and Support

• Provide ongoing support and assistance to clients

• Address and resolve customer concerns and issues

• Follow up with clients to ensure satisfaction and maintain relationships

Market Analysis and Reporting

• Monitor industry trends and competitor activity

• Analyze sales data and identify areas for improvement

• Prepare reports and presentations for management and clients

Collaboration and Communication

• Work closely with other departments (e.g. marketing, product development) to ensure alignment and support

• Communicate effectively with team members and management

• Coordinate with other sales reps to share information and best practices

Continuous Learning and Development

• Stay current with industry developments and advancements

• Attend trainings and workshops to enhance sales skills and product knowledge

• Seek feedback and implement improvements to sales strategies and techniques.

High Impact Behaviors:

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.

• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.

• Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.

• Strong analytical skills with the ability to interpret complex data.

• Proficiency in sales tools and software (e.g., SalesForce, CRM systems).

• Excellent written and verbal communication skills.

• Ability to work independently and collaboratively with cross-functional teams.

• Strong negotiation and closing skills.

• Knowledge of market research and competitive analysis techniques.

• Ability to develop and implement sales strategies and plans

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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