Senior Engineer

3 days ago

East Region, Singapore ATT Mobility Full time $90,000 - $120,000 per year
  • Attend to and perform fault finding and diagnosis on both mechanical and electrical systems, ensuring high-quality service delivery and prompt response times.
  • Ensure on-time project completion within budget, managing project timelines and financials.

    Responsible for system design, equipment installation, configuration, testing, and commissioning.
  • Implement and ensure proper project management structures and processes for effective scope estimation, prioritization, and timely delivery.
  • Participate in departmental and client meetings concerning project and maintenance issues on-site.

    Address and resolve technical queries during meetings.
  • Oversee regular maintenance schedules and recovery plans for IT solutions and equipment installed at client sites.

    Manage maintenance, repairs, and updates of equipment.
  • Take charge of project-related activities, including the deployment, installation, and testing of equipment and systems.
  • Address customer inquiries, requests, and complaints professionally, ensuring a high level of customer satisfaction. Follow-up to ensure timely resolutions.
  • Maintain accurate records of breakdowns and repairs, enabling thorough analysis and ongoing improvements.
  • Be on standby for operational and maintenance issues and be ready to attend to urgent matters when required.
  • Assist the Manager in leading, monitoring, and motivating the technical support team.

    Lead the maintenance team in troubleshooting system defects on-site.
  • Be available for rotational standby (weekly or monthly, 24/7) as per operational requirements.
  • Create and document work instructions and fault management procedures for knowledge transfer within the team.

    Provide training to team members regarding technical matters and ensure continuous learning.
  • Perform other ad-hoc duties as assigned by the supervisor.

Requirements

  • Bachelor's degree in Electrical, Mechanical, or a related Engineering discipline.
  • Minimum 5 years of experience in a similar technical or engineering role, with a focus on IT systems, project management, or system troubleshooting.
  • Strong organizational and time management skills.
  • Ability to work independently and in a team.
  • Detail-oriented and dedicated to providing high-quality service.
  • Willingness to work in rotational shifts and standby as required.

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