Management Trainee

2 weeks ago

Raffles Place, Singapore Asia Grand Pte. Ltd. Full time $30,000 - $60,000 per year

Your roles and responsibilities are as follows as a Management Trainee:

· Welcome and host customers upon arrival to the restaurant.

. To deliver great and excellence customer service according to company standard.

· To serve and portion dishes quickly, efficiently systematically.

· Uphold quality, service & cleanliness according to company standard.

. Proficient in Menu Planning and recommendation of drinks, dishes and desserts to customer.

· Proficient in operating company reservation and table management system for advance reservation booking, amendment and cancellation.

· Management of front desk reception operations by receiving incoming calls, emails and attending to customers.

· Management and updating of customer record within the Customer Relationship Management system (CRM).

. Proficient in management of Point of Sales (POS) system for keying in of items and bill closing.

. Perform daily closing on the POS system.

. Petty Cash Management.

. Planning and management of Part-timers' roster and daily performance record.

· Event Planning and management.

· Effective communication between departments to ensure smooth daily operation.

. Management of official company email accounts by responding to customers' email in a timely manner

· Lead and manage a team of Service crew during operation.

· Assist manager by getting involved in planning, organizing and execution of special events.

· Inventory management of alcohol and beverages in a consistent and timely manner.

. Reporting of month-end stock take of inventories to headquarters.

· Adhere to hygiene and safety standards.

· Adhere to company's standard operating procedures.

· Any other appropriate duties and responsibilities as assigned.

Job Requirements & Qualifications:
  • Diploma or degree in Hospitality Management, Business, or related field (preferred)
  • Candidates with up to 1 year of F&B experience welcome
  • Strong interpersonal and communication skills
  • Positive attitude with a willingness to learn and grow
  • Ability to work flexible hours, including weekends and holidays
  • Passion for hospitality and delivering outstanding guest experiences

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