Assistant Manager

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that

DESIGNATION : Assistant Manager

RESPONSIBILITIES

JOB SUMMARY

The Assistant Programme Manager plays a key role in supporting the development, implementation, and evaluation of programmes to meet community needs and align with organisational goals. He/she manages multiple centres and takes on managerial responsibilities such as providing guidance on professional development and supporting the recruitment of employees and volunteers. He/she reviews multiple funding options and contributes to setting the overall budget. The Assistant Programme Manager supports the development of strategies for buddying, befriending, and information and referral initiatives. Finally, he/she assists in organising community partnership events, facilitating stakeholder site visits, while overseeing logistics and driving programme improvements.

JOB RESPONSIBILITIES

Programme Development and Evaluation

• Develop and curate thematic programmes by closely collaborating with partners and identifying emerging trends
• Mobilise community stakeholders and resources for programmes
• Review and recommend improvements to organisational policies and processes that impact programmes
• Pilot and refine service and programme parameters to ensure successful implementation - drive promotional strategies, address barriers, allocate resources

Programme Implementation

• Provide oversight of programme implementation, ensuring adherence to programme plans and alignment with organisational objectives

Buddying and Befriending

• Implement and evaluate strategies for buddying and befriending programmes to enhance social support for community members (e.g. evaluating the effectiveness of these initiatives to ensure they meet the needs of individuals and foster meaningful connections within the community)

Information and Referral

• Develop & Implement Greenlanes: Collaborate with healthcare providers and community partners to design and implement "green lanes" — care pathways that allow for faster, more efficient access to services, particularly for patients with complex or urgent care needs

Volunteer Management

• Develop and implement a comprehensive volunteer strategy to attract and retain volunteers that aligns with the organisation's mission and goals

Community Partnership

• Organise and attend community partnership events/roadshows
• Coordinate with agencies, funders/sponsors, and other stakeholders in the social service sector to establish partnerships and determine programme requirements for community development and reintegration
• Organise and attend external stakeholder engagements and external networking events
• Assist in the development and implementation of a strategic framework for building and sustaining community partnerships

Fund Management and Reporting

• Identify and actively pursue funding opportunities from diverse sources including government grants, corporate sponsorships, foundations, and private donors for senior-focused programmes
• Vet reports for Montfort Care's leadership and funders (e.g., KPI status reports, annual reports)
• Set and monitor overall cluster budget

Leadership and Management

• Provide support and guidance to staff in terms of workload and administrative issues
• Lead the resolution of complex operational challenges within the team or department
• Support employee professional development (i.e., 1:1 career development conversations)
• Evaluate team achievements and ensure work plans are aligned with the organisation's strategic goals
• Lead the recruitment and selection process to attract and retain high-quality talent

Ad-hoc Duties

• Provide any other support as assigned/required

QUALIFICATIONS

JOB REQUIREMENTS

Educational Qualifications

• Possess Degree in any discipline from an accredited institution

Relevant Experience

• 3-4 years of relevant experience. Prior experience in events or programme design, planning and implementation will be an advantage
• Working knowledge of social service practices will be an advantage

Competencies

• People-oriented, good interpersonal and relation building skills
• Excellent communication and written skills for report and proposal writing
• Analytical ability & problem-solving skills
• Able to work in fast-paced environment
• Committed and can-do attitude