Engineer (Maintenance)

2 weeks ago

East Singapore MITSUBISHI ELEVATOR (SINGAPORE) PTE. LTD. Full time $80,000 - $120,000 per year

Job Description

To manage service business units, include but not limited to:

  • Ensure service teams carry out day-to-day maintenance activities and to minimize elevator breakdowns
  • Manage day-to-day service operations and functions; manage quality, environment and safety compliance
  • Manage call-back rates and sick units, initiate general corrective and prevention measurement to improve performance and reliability objective
  • Manage follow up actions relating to customer complains, conduct periodic inspections and visitations to ensure fulfillment and customer satisfaction objectives.
  • Cultivate staff development and welfare, includes motivation, counselling, appraisal and rewards.
  • Communication and build rapport with various levels of internal and external customers and service providers.
  • Work together with Sales colleagues to ensure all traditional and non-traditional repair jobs are advised to customers, follow-up until successful sales and implementation

Job Requirement:

  • Candidate must possess at least a Degree or Diploma in Mechanical, Electrical, Electronics, Mechatronic Engineering or its equivalent.
  • 3 to 5 Year(s) of working experience in lift industry and sound knowledge in lift and escalator technology, including customer relationship management may also be considered.
  • Mature personality, with well-balanced customer focus
  • Proven communication and inter-personnel skills, negotiation skills with all levels of internal and external customers.
  • Achiever with self-motivation attributes.
  • Good at team building and staff motivation

We regret to inform that only shortlisted candidate will be notified

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