
Solution Consultant
4 days ago
About the Role As a team member of the RainFocus Client Success organization, the Solution Consultant ("SC") is critical to driving post-sale client implementations at RainFocus. As a member of a team, the SC is responsible for working alongside Solution Architect to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented RainFocus toolset
We need collaborative, energetic team members who are capable of becoming experts in RainFocus products, industry best practices, and who work well within small, focused teams. Solution Consultants are thought leaders within the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting skill set with their peers. Responsibilities Technical Become an expert in RainFocus platform Train client admins on the RainFocus tools and processes as necessary Configure the RainFocus platform
Analysis / Business Acumen Work with clients to identify business requirements and workflows Facilitate holistic system design and architecture workshops Identify platform configuration requirements Identify and mitigate risks to achieve implementation success
Domain / Industry Knowledge Follow best practices for implementing RainFocus products Consult with clients on new ideas and best practices
Communication Document requirements, solution designs and testing plans Provide regular updates on milestones and tasks to project managers Provide project managers with level of effort estimates Communicate issues and risks to project managers and leadership Leads solution project calls and demos with clients
Organization Balance priorities across multiple assignments Thoroughly track tasks and complete all assignments on time Contribute to implementation tools, processes and templates Qualifications Software implementation experience (2-7+ years for Solution Consultants; 7+ years for Sr. Solution Consultants). Must be fluent in both English and Japanese SaaS solutions delivery through platform configuration, not custom development. Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations. Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing. Ability to think strategically to ensure solution supports business goals Proven track record in delivering innovative and creative solutions Ability to work independently, problem-solve, improvise Perform consistently under pressure Superior communication skills, both written and verbal Team players only HTML, CSS, SQL, JSON optional but preferred Must be able to travel domestically or internationally up to 20% Personal Characteristics The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include: Ability to creatively solve complex problems Friendly and outgoing, but assertive when necessary Willing to go the extra mile in support of reasonable client requests Team-player with a service-oriented mindset Self-motivated, thrives in fast-paced environments Proactive, relentless learner Excited by and eager to take on new challenges and opportunities Strong communicator with ability to be self-guided Embraces change Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities
What are you waiting for? Apply today We need more talented, hard-working, fun-loving team members just like yourself
-
Solutions Consultant
2 weeks ago
Singapore ZERO WASTE SOLUTION PTE. LTD. Full timeAs a Solutions Consultant, you will: - **Learn the Ropes**: Gain industry knowledge and master sales strategies through comprehensive training and mentorship. - **Build Client Relationships**: Develop strong connections by understanding client needs and offering tailored solutions. - **Engage with Decision-Makers**: Work closely with directors and senior...
-
Lead Engineer
1 week ago
Singapore Agensi Pekerjaan Consultant Full time1.rich consulting experience in the field of marketing, can guide users to extract the core business needs 2.with the ability to independently provide O2C(order to cash) end-to-end process solutions 3. Familiar with compliance and legal risks in Singapore's trade marketing environment 4. Proficient in CRM product solutions such as Salesforce 5, familiar with...
-
Solutions Consultant
1 week ago
Singapore BIPO Service Shanghai Limited Full time**JOB DESCRIPTION** **Role**:Solutions Consultant **Reports to**: - **Location**: Singapore **Responsibilities** - Master BIPO HRMS product suite (Personnel, Payroll, T&A, Leave, Claims, Compensation) - Works with clients on business issues gathers requirements, defines a system solution design, and demonstrates solutions. - Training and supporting sales...
-
Solutions Consultant
2 weeks ago
Singapore BIPO Service Shanghai Limited Full time**JOB DESCRIPTION** **Role**:Solutions Consultant **Reports to**: - **Location**: Singapore **Responsibilities** - Master BIPO HRMS product suite (Personnel, Payroll, T&A, Leave, Claims, Compensation) - Works with clients on business issues gathers requirements, defines a system solution design, and demonstrates solutions. - Training and supporting sales...
-
IT Solutions Consultant
1 week ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeIT Solutions Consultant Why we need youTo help customers maximize the value of their IT investments, we need a hands-on consultant who can implement, demonstrate, and support our solutions across virtualization, cloud, and application performance environments. You'll be instrumental in showing how our products solve real-world business challenges and drive...
-
IT Solutions Consultant
6 days ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeOverview IT Solutions Consultant To help customers maximize the value of their IT investments, we need a hands-on consultant who can implement, demonstrate, and support our solutions across virtualization, cloud, and application performance environments. You’ll be instrumental in showing how our products solve real-world business challenges and drive...
-
Solution Consultant
6 days ago
Singapore VISIER PTE. LTD. Full time**Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that organisations make decisions, allowing them to elevate their employees and drive better business outcomes. Embarking on an exciting new chapter in our growth story, we are looking for talented...
-
Solutions Consultant
2 weeks ago
Singapore INNOVBRIDGE ASIA PTE. LTD. Full time**About InnovBridge Asia** InnovBridge Asia is a leading business consultancy specializing in innovation, research, and cutting-edge market strategies, including GenAI solutions. Founded by a seasoned professional with a PhD in AI and robotics, our mission is to empower both global and local MNCs and SMEs to overcome obstacles and thrive through our...
-
Solutions Consultant
1 week ago
Singapore AI Rudder Pte Ltd Full timeAI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating...
-
Solutions Consultant
2 weeks ago
Singapore MICROENGINE TECHNOLOGY PTE. LTD. Full time**Job Description**: - Solutions Consultant provides excellent design and advisory service to the sales process with high-quality proposals by identifying the customers’ needs and engineering adaptations of products and services related to Integrated Security Solutions. **Responsibilities**: - Provide high quality and winning solutions proposals by...