Specialist, HR Services

2 weeks ago

Marina South, Singapore Marina Bay Sands Pte Ltd Full time $40,000 - $60,000 per year

Job Responsibilities

Transaction Processing

  • Accurately and efficiently process transactions
  • Validate and reconcile data to ensure accuracy and compliance with established guidelines.

Onboarding and Candidate Liaison

  • Coordinate onboarding activities including document collection.
  • Liaise with candidates to confirm start dates and clarify onboarding requirements.
  • Serve as a point of contact for new hires during pre-boarding and onboarding phases.

Customer Service

  • Provide excellent customer service to internal departments or external parties by responding promptly to inquiries and resolving issues effectively.
  • Collaborate with stakeholders to understand their needs and deliver solutions that meet or exceed expectations.

Documentation and Record Keeping

  • Maintain organized and up-to-date records of transactions, ensuring adherence to data confidentiality and security protocols.
  • Prepare and update documentation related to processes, guidelines, and standard operating procedures.

Problem Resolution

  • Investigate and resolve discrepancies or issues related to transactions promptly and effectively.
  • Escalate complex problems to appropriate channels and contribute to the development of long-term solutions.

Collaboration

  • Work closely with cross-functional teams, including payroll, HR, and IT, to streamline processes and improve overall efficiency.
  • Foster positive working relationships with colleagues and stakeholders to promote a collaborative and supportive work environment.

Job Requirements

Education & Certification

  • University Degree, preferably major in Human Resources Management or equivalent.

Experience

  • Proven experience in a shared services environment or similar role.
  • Knowledge of relevant industry regulations and compliance standards.

Other Prerequisites

  • Excellent communication and interpersonal skills.
  • Proficient in using relevant software and technology for transaction processing.
  • Detail-oriented individual with a strong commitment to delivering high-quality services to internal and external stakeholders.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

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