Clinical Risk Management Manager

1 week ago

Singapore Recruit Express Full time $90,000 - $120,000 per year
Clinical Risk Management Manager (Medicolegal) #HDC

Key Responsibilities

  • Demonstrates core values of respect, justice, compassion, stewardship, and excellence to customers, employees, and visitors; and provides quality service in the performance of work assignments and duties.
  • Assists with development and maintenance of appropriate and necessary departmental policies, procedures, objectives, and activities. Provides consultation to facility specific policies to facilitate risk mitigation and patient safety.
  • To manage medico-legal cases and clinical complaints in an effective manner and ensure amicable resolution for the organisation.
  • Provides investigative support for activities regarding actual liability (not including Workers' Compensation) relative to patients, employees, physicians, and visitors.
  • Provides investigative and other support for event analysis (Root Cause Analysis, Intense Analysis, Failure Mode Effect Analysis) and support of Lean process improvement activities.
  • Leads and facilitates facility-wide communication of lessons learned and improvements from event analysis
  • To manage the claims process and coordinate the renewal and administration of medical malpractise coverage for the organisation.
  • Independently oversees review and analysis of submissions and prepares quarterly summaries of data for Leadership and committee support. Formalize dashboard data.
  • Follow MOH policies, procedures and directives
  • To work with risks and process owners across departments and ensure medico-legal and clinical risks are prioritised, mitigated, monitored, managed and escalated in a timely manner.
  • Interact in a positive and constructive manner
  • Independently organizes daily priorities and able to address multiple issues simultaneously
  • To execute and support the implementation of clinical risk management plans and framework for the organisation.

JOB REQUIREMENTS

  • Min Bachelor degree from a recognised university.
  • At least 2 years of relevant experience in the management of medico-legal cases and clinical complaints.
  • Relevant experience in risk management, preferably in healthcare or similar industry.
  • Good planning and organisational skills
  • Strong ability to analyse and process data or information
  • Strong interpersonal and communication skills

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