Clinic Assistant

Looking for meaningful work in healthcare, but not a fan of fast-paced, corporate-style clinics?

We are a friendly and patient-centered GP clinic in Tampines, looking for a Full-Time & Permanent Part-Time Clinic Assistant to join our warm and supportive team

We don't deal with insurance or TPAs. So there's no rushing, no sales targets, no pressure. Just real care for families, seniors, and children in our community. If you value teamwork, learning, and a more human work environment, we'd love to meet you

Why Join Us?

• No TPA workload & Stress – Enjoy a steady and well-paced clinic environment
• Opportunities for growth & Promotion
• Supportive team – Work in a caring and patient-centered setting

Competitive salary:

• Full Time: $2,350 – $3,000/month (based on experience & work hours)
• Permanent Part-time: Pay prorated based on contracted working hours
• Performance Bonus
• Flexible leave system – We understand work-life balance

Job Responsibilities:

Front Desk & Patient Support

• Patient Registration – Assist with patient check-in and medical record updates
• Appointment Scheduling – Manage bookings and coordinate follow-ups
• Customer Service – Address patient inquiries in a polite and professional manner
• Billing & Payment Collection – Process cashless (CHAS, Medisave, ) and cash payments

Clinical Support & Assistance

• Perform Simple Triage & Measurements – Check blood pressure, height, weight, temperature
• Dispensing Medications
• Assisting Doctor in Procedures – Prepare and assist during minor procedures
• Chaperoning – Accompany female patients during examinations when required
• Handling Lab Specimens – Properly label, store, and coordinate delivery of test samples

Administrative & Clinic Operations

• Inventory & Stock Management – Order and replenish medical supplies & medications
• Clinic Tidiness & Hygiene – Maintain cleanliness and organization of clinic areas
• Coordination with Laboratories & Vendors – Arrange courier services for lab tests
• Ad Hoc Duties – Other tasks as assigned by the doctor

Work Schedule:

42 hours per week (roster-based)

Preferably able to work 2 night shifts (Mon-Thu, 7-9 PM) and 1 weekend shift (Sat/Sun)

Weekend shifts:

Saturday: 8:30 AM – 12:30 PM

Sunday: 9:00 AM – 12:00 PM

We are looking for someone who is:

• Compassionate & Patient-Oriented – Someone who genuinely cares for patients and treats them with respect and kindness.
• Good Communicator – Able to interact with patients and colleagues in a clear, polite, and professional manner, especially when handling inquiries or concerns.
• Team Player – Works well with doctors and colleagues to ensure the clinic runs smoothly. We value a positive and supportive work culture
• Detail-Oriented & Organized – Ensures accuracy in patient records, billing, and medication dispensing.
• Adaptable & Quick Learner – Able to pick up new skills and adjust to different tasks.
• Reliable & Responsible – Punctual, dependable, and committed to maintaining high standards in clinic operations.
• Able to Handle Stress Calmly – Clinics can get busy at times We need someone who can stay composed under pressure and maintain professionalism at all times.
• Comfortable with Basic IT Skills – Familiarity with computers for scheduling, billing, and patient records will be helpful.

Staff Benefits:

• Annual Leave – Flexible leave system
• Medical, Health Screening & Vaccination Benefits
• Further Training & Career Development Opportunities

If you're looking for a fulfilling role in healthcare and want to be part of a friendly and professional team, we'd love to hear from you

Job Types: Full-time, Part-time, Permanent, Contract, Temporary

Pay: $ $3,000.00 per month

Expected hours: 10 – 42 per week

Benefits:

• Flexible schedule
• Promotion to permanent employee

Work Location: In person