Policy Enforcement Manager, Misinformation, YouTube Trust and Safety
2 days ago
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
- Experience in content policy, anti-abuse and reviewing online content.
- Experience in operations such as scaled or sales operations, vendor management, or process and organizational development.
- Experience identifying abuse trends or working in news or policy with passion for international issues, including freedom of expression, online controversial content, misinformation, cyber crime, etc.
- Experience in SQL, building dashboards, data collection/transformation and investigative skills using data to drive strategy and business action.
- Experience in the misinformation or elections space.
- Ability to build relationships with cross-functional partners across geographies, combined with business judgment, influencing, and communication skills.
About the jobFast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Policy Enforcement Manager, you will work with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal and other teams to prevent violative content from appearing on the site. With tools and technology, you will evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows and processes. You will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. You may also be asked to work oncall on weekends on a rotational basis if needed.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Enforce YouTube's misinformation policies and ensure high quality policy enforcement.
- Oversee YouTube's Technical Manipulation/GenAI and Altered & Synthetic workflows including tooling improvements and scaled workflow optimization.
- Work closely with cross-functional stakeholders on misinformation issues and clearly communicate initiatives to the broader organization, including local teams.
- Execute on landing sensitive decisions during high priority elections and sensitive geopolitical events across YouTube in close partnership with Legal, Product, Engineering, Intel, Government Affairs and Public Policy, and YouTube Trust and Safety Content Policy.
- Manage escalations in the misinformation space while ensuring high quality enforcement and clear communication with cross-functional stakeholders.
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