F&B Supervisor

2 weeks ago

Bugis, Singapore The Yen Group Pte Ltd Full time $30,000 - $60,000 per year

·       Attentive to guests' needs in a prompt and timely manner to ensure highest level of service

·       Possess strong menu (food & drinks) and presentation standards

·       Share the responsibility in guarantying hygiene, safety, and the service quality

·       Placing food and beverages orders, ensure the orders to be delivered within said timeframe

·       Assisting guests in their respective requests, performing suggestive and up-selling

·       Outlet's daily cleaning and setting

·       Understand restaurant menu and product knowledge, professional beef knowledge and base knowledge of alcohol

·       In charge of the beverage items (ordering, inventory control and preparation)

·       Excellent grilling skills for all dishes

·       Reception (Cashier, POS, Reservation)

·       Solving all common customer issues/complaints

·       In charge for purchasing & inventory of front-of-house miscellaneous items

·       Supervise and train the service crew

·       Reply customer & supplier emails

·       Assist assistant manager/ manager to plan any promotions

·       Ensure on-site operational and equipment conditions all safe

·       Familiar with, and responsible for, front-of-house preparations, operations, and food/service quality (Including inventory control, and communication with suppliers)

·       Assist customer relationship management

·       Charcoal station*

·       Assist in service crew training

·       Assist management related task

·       Assist chef/colleague on any urgent issue related to restaurant operations and services

·       Mesh and exhaust equipment brushing

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