Sr Quality Engineer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: This job is an independent contributor who collaborates internally to enhance the quality and efficiency of processes. They address quality issues by determining appropriate actions outside defined processes and oversee team performance. This role involves implementing testing, inspection, and auditing processes to uphold quality standards while engaging in continuous improvement initiatives to enhance product and service quality.

Job Description:

Essential Responsibilities:

• Implement testing, inspection, and auditing processes to maintain quality standards.
• Engage in continuous improvement initiatives to enhance product and service quality.
• Architect and implement robust, highly scalable test automation frameworks to support comprehensive testing needs.
• Collaborate with cross-functional teams to integrate quality assurance into the development lifecycle and support the implementation of PayPal products.
• Monitor system performance, proactively troubleshoot issues, and drive root cause analysis to resolution.
• Conduct in-depth requirement analysis to assess testability and identify potential risks early in the product development cycle.
• Plan and execute test strategies, including detailed test plans and scripts, for each release to ensure product quality.
• Lead defect management, including tracking, triaging, and driving resolutions during user acceptance testing.
• Execute automated test scripts using advanced automation tools, ensuring efficiency and accuracy in testing processes.
• Perform exploratory, usability, and functional testing to uncover edge cases and improve the user experience.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Additional_Responsibilities_And_Preferred_Qualifications:

PayPal Global Solutions Engineering Quality Engineering team is looking for seasoned software quality engineers based in Singapore to:

• Perform functional testing, integration testing, performance testing & end-to-end testing to our products
• Design, develop and maintain automation test cases, writing test report
• Follow up SOP, work with SRE and developer teams to do live issue triage, RCA investigation to keep high site availability and win customers back
• Continuous improvement on testing efficiency by leveraging new testing techniques, tools and AI
• Collaborate with business, product and developers located in multi locations to shape our payment products and win together

Qualification:

• Excellent understanding of computer science fundamentals, algorithms and data structures
• Understand SDLC, experience with large scale distributed software system testing
• Excellent understanding of backend/middleware like restful, GRPC, Redis, RabbitMQ etc, experience with database, rational (Oracle, MySQL) or NoSQL
• Strong coding capability with Python/Java, familiar with pytest/testNG/postman/Playwright/Selenium
• BS/MS in CS or related field
• Minimal 5 years working experience
• Motivated & self-driven

Good to have:

• Familiar with payment, checkout, onboarding, compliance, risk domains
• Hands on experience using Jira/confluence or similar doc tools, experience on using test management tools like testrail, browserstack.
• Organized, think methodologically when encountering problems, independently get things done
• Innovative, creative, think outside of the box
• Quickly exploring options
• Fail fast mentality and good learning capability

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

To learn more about our culture and community visit

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.