Programme Executive

5 days ago

West Region, Singapore ANGUSKNIGHT SINGAPORE PTE. LTD. Full time

About the Role:

This role reports to the Community Engagement Manager / Line Supervisor to supports AKG's Community Outreach programs. He / she will be responsible for supporting day-to-day operations of AKG Career Matching Programme (CMP) and Polaris by AKG – Career Guidance Programme.

We are seeking full-time event staff with outgoing and confident personalities. You will be deployed to on-site events to engage with the public, share information about AKG's employability services, and assist with the onboarding process.

Key Responsibilities:

Outreach Engagement & Events Operations

  • Service Promotion: Demonstrate the unique selling points of AKG's employability services and how they can benefit prospective clients.
  • Driving Attachments and Sign-Ups: To generate active enquiry leads, sign-ups and attachments as per given KPIs
  • Event Support: Assist with event setup through to teardown. Effectively manage engagement activities, including ushering, actively soliciting public participation in organized activities, and performing crowd control duties
  • Data Collection and Management: Collection of onboarding documents and ensure timely and accurate data entry into Event Tracking / CRS systems
  • Administrative & Marketing Support: Support for day-to-day administrative duties such as management of vendors and processing of invoices, customer satisfaction surveys, event registration form and basic marketing activities.
  • Additional Responsibilities: Undertake any other tasks (e.g., Covering Ops Admin, Supporting New Pilots) as delegated by Line Supervisor

Requirements:

Qualifications, Skills and Knowledge and Ability

  • 5-days work week, with inclusive on of the weekends, possibly to start work at retail/ events/ roadshow working hours.
  • Passionate about helping individuals improve their employability and find jobs.
  • Strong initiative, self-motivation, and focus on helping young adults achieve career success.
  • Excellent written and verbal communication skills.
  • Resilient and adaptable, capable of working independently and collaboratively.
  • Proficiency in MS Office tools.
  • Proficiency in Canva, Mailchimp, SurveyMonkey, Microsoft/Google Forms (experience in marketing collateral design and / or content creation a plus)

Administration & Quality

  • Adhere to AKG, Project and local Government guidelines, policies and procedures at all times
  • Adhere to Event Engagement objectives and meet quality standards
  • Ensure documentation on all systems are updated in a timely and accurate manner
  • Provide accurate and timely reporting on all relevant activities
  • Maintain strict confidentiality of client information in accordance to PDPA requirements

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