Associate, Service Request Management

2 weeks ago


Singapore Ensign Services Full time $13,200 - $144,000 per year

Ensign is hiring

Job Scope

  • Analyze and understand customer needs and requirements to provide tailored solutions.
  • Prepare and generate quotations to customers using Salesforce.
  • Collaborate with vendors to negotiate and secure competitive pricing.
  • Support bid management activities, including:
    • Reviewing tender documents thoroughly.
    • Preparing and organizing all necessary submission documents.
    • Ensuring accuracy and completeness of submission materials.
    • Verifying costing sheets for correctness prior to submission.
  • Maintain and update the Monthly Tracker to monitor received opportunities and purchase orders (POs).

Requirements

  • Diploma/ Degree in Computer Science, Business Administration or a related field is preferred.
  • Proficient in corporate productivity software and web-based presentation tools.
  • Experience using or similar CRM platforms is preferred.
  • Strong verbal and written communication skills.
  • Excellent listening and presentation abilities.
  • Capable of multitasking, prioritizing tasks, and managing time efficiently.
  • Basic proficiency in Microsoft Excel.


  • Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

    **Job Description & Requirements** - Responsible for processing incoming service requests such as software installation, PC setup, data transfer, and print queue / Static IP / SAP printer. - Manage vendors to ensure that delivery and deployment are done within SLA. Raise clearance for vendors. - In charge of Monthly SLA & Billing Reporting - Daily assessment...


  • Singapore WESTERN ASSET MANAGEMENT COMPANY PTE. LTD. Full time

    As Client Service Associates (CSAs), you are a member of the International Client Service and Marketing Support team and contributes to our mission of not only deliver the best portfolio performance, but also the best service to our clients while maintaining the highest standards of ethics. We are seeking a bright, articulate, and detail-oriented associate...


  • Singapore Ensign InfoSecurity (Singapore) Pte. Ltd. Full time

    Job Scope Analyze and understand customer needs and requirements to provide tailored solutions. Prepare and generate quotations to customers using Salesforce. Collaborate with vendors to negotiate and secure competitive pricing. Support bid management activities, including: Reviewing tender documents thoroughly. Preparing and organizing all necessary...


  • Singapore ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD. Full time $40,000 - $120,000 per year

    Job ScopeAnalyze and understand customer needs and requirements to provide tailored solutions.Prepare and generate quotations to customers using Salesforce.Collaborate with vendors to negotiate and secure competitive pricing.Support bid management activities, including:Reviewing tender documents thoroughly.Preparing and organizing all necessary submission...


  • Singapore Ares Management Full time

    Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...


  • Singapore U3 InfoTech Pte Ltd Full time

    **Job Title**: Service Request Administrator (with DC Ops Support) **Location**: Singapore, Buona Vista **Contract Type**:12 MONTHS, CONTRACT **Salary**: Up to $3,000 per month **Working Hours**:40 hours per week + 1 Saturday each month (rostered) **Experience Required**: Minimum 1 year (Government sector experience is an advantage) **Job...

  • Project Coordinator

    2 weeks ago


    Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time

    **Executive Summary** Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs,...


  • Central Singapore Wellington Management Full time

    About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that...

  • Wealth Management

    6 days ago


    Singapore JPMorganChase Full time

    We are actively looking for exceptionally talented individuals who are collaborative, confident, and motivated to provide a first-class experience to clients. If you have an entrepreneurial mind-set and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other...


  • Singapore A*STAR - Agency for Science, Technology and Research Full time

    Associate/Senior Associate (Management Support, Corporate Services), SIMTech Join to apply for the Associate/Senior Associate (Management Support, Corporate Services), SIMTech role at A*STAR - Agency for Science, Technology and Research . Provide administrative support to the team and ensure seamless coordination with internal and external stakeholders till...