Customer Test Manager

2 weeks ago

Singapore Hays Singapore Full time $104,000 - $130,878 per year
Your new company

As a Customer Test Manager within the Service Implementation (SI) Migration Team, you will play a pivotal role in ensuring the readiness and operational integrity of the Customer Test Environment (COB). You will be responsible for planning, coordinating, and managing the end-to-end customer testing experience for migration projects. This includes liaising with internal IT teams, managing issue logs, and ensuring a seamless and professional testing experience for clients.

Your new role
  • Lead and Coordinate Testing Activities
    Oversee customer test planning by defining timelines and priorities in collaboration with internal and external stakeholders. Manage the full customer testing lifecycle, including issue tracking, reporting, and escalation.
  • Ensure Test Environment Readiness
    Confirm that the test environment is fully functional and aligned with project specifications.
  • Maintain Technical Alignment
    Liaise with IT teams to monitor and validate the code base and configuration of the testing environment.
  • Manage Issue Resolution
    Maintain and oversee the issue log, ensuring timely tracking, reporting, and escalation of issues for prompt resolution.
  • Client Engagement During Testing
    Serve as the primary contact for clients throughout the testing phase, ensuring a consistent and high-quality experience.
  • Stakeholder Communication
    Provide regular updates to project stakeholders regarding testing progress, risks, and mitigation strategies.
  • Proactive Risk Management
    Identify potential testing issues early and drive continuous improvements in the test environment.
  • Documentation and Reporting
    Maintain detailed documentation of test plans, test cases, and results. Deliver regular reports and updates to stakeholders and senior management.
What you'll need to succeed
  • Bachelor's degree in Finance, Business, Information Technology, or a related discipline.
  • At least 5 years of experience in the financial services industry, ideally within fund operations or client onboarding/testing functions.
  • In-depth understanding of Clearstream's business model and end-to-end fund-related processes.
  • Strong knowledge of cash and securities settlement workflows.
  • Familiarity with SWIFT messaging standards and connectivity protocols.
  • Demonstrated experience in managing client testing initiatives and collaborating across cross-functional teams.
  • Exceptional communication and stakeholder engagement skills.
  • Strong analytical thinking and problem-solving capabilities.
  • Proficient in Microsoft Office Suite; experienced with project management tools such as JIRA.
  • Solid grasp of project management methodologies and tools.
  • Ability to work independently while managing multiple priorities in a dynamic, fast-paced environment.
  • Fluent in English; proficiency in additional languages is an advantage.
What you need to do now

Do note that these roles are only open to candidates currently residing in Singapore. Please reach out to me at with your latest CV for a confidential discussion.

Have A Great Week
Registration ID No. R
EA License number: 07C3924
Company Registration No D

  • Customer Test Manager

    2 weeks ago

    Singapore Deutsche Börse Full time

    Join to apply for the Customer Test Manager role at Deutsche Börse Join to apply for the Customer Test Manager role at Deutsche Börse Get AI-powered advice on this job and more exclusive features. Your Area of WorkAs a Customer Test Manager within the Vestima Service Implementation (VSI) Migration Team, you will play a pivotal role in ensuring the...

  • Customer Test Manager

    2 weeks ago

    Singapore Selby Jennings Full time

    Job Title: Customer Test Manager Location: Singapore Division: Post-Trade Services / Customer Operations Overview As a Customer Test Manager within the Service Implementation Migration Team, you will play a pivotal role in ensuring the readiness and operational integrity of the Customer Test Environment. You will be responsible for planning,...

  • Customer Test Manager

    1 week ago

    Singapore Deutsche Börse Full time

    Join to apply for the Customer Test Manager role at Deutsche Börse Join to apply for the Customer Test Manager role at Deutsche Börse Get AI-powered advice on this job and more exclusive features. Your Area of Work As a Customer Test Manager within the Vestima Service Implementation (VSI) Migration Team, you will play a pivotal role in ensuring the...

  • Customer Test Manager

    2 weeks ago

    Singapore Deutsche Börse Group Full time $104,000 - $130,878 per year

    Your Area of WorkAs a Customer Test Manager within the Vestima Service Implementation (VSI) Migration Team, you will play a pivotal role in ensuring the readiness and operational integrity of the Customer Test Environment (COB). You will be responsible for planning, coordinating, and managing the end-to-end customer testing experience for fund migration...

  • Customer Test Manager

    1 week ago

    Singapore Selby Jennings Full time

    Get AI-powered advice on this job and more exclusive features. Division: Post-Trade Services / Customer Operations Overview As a Customer Test Manager within the Service Implementation Migration Team, you will play a pivotal role in ensuring the readiness and operational integrity of the Customer Test Environment. You will be responsible for planning,...

  • Customer Test Manager

    2 weeks ago

    Singapore Selby Jennings Full time

    Get AI-powered advice on this job and more exclusive features. Division: Post-Trade Services / Customer Operations Overview As a Customer Test Manager within the Service Implementation Migration Team, you will play a pivotal role in ensuring the readiness and operational integrity of the Customer Test Environment. You will be responsible for planning,...

  • Senior Engineer, Mechanical Testing

    2 days ago

    Singapore IMR TEST LABS - SINGAPORE PTE. LTD. Full time

    Lead mechanical testing department staff in conducting various mechanical tests including room & elevated temperature tensile, creep & stress rupture, hydrogen embrittlement and tensile bond strength tests of metallic materials. - Ensure tests conducted adhere to international standard specifications, customer requirements, technical, quality and safe work...

  • Customer Test Manager

    1 week ago

    Singapore Selby Jennings Full time

    Job Title: Customer Test Manager Location: Singapore Division: Post-Trade Services / Customer Operations Overview As a Customer Test Manager within the Service Implementation Migration Team, you will play a pivotal role in ensuring the readiness and operational integrity of the Customer Test Environment. You will be responsible for planning,...

  • Customer Test Manager

    7 days ago

    Singapore Selby Jennings Full time

    Job Title: Customer Test ManagerLocation: SingaporeDivision: Post-Trade Services / Customer Operations Overview As a Customer Test Manager within the Service Implementation Migration Team, you will play a pivotal role in ensuring the readiness and operational integrity of the Customer Test Environment. You will be responsible for planning,...

  • Customer Testing Specialist

    2 weeks ago

    Singapore beBeeClientTestingSpecialist Full time $90,000 - $120,000

    Job Description:As a key member of the Service Implementation (SI) Migration Team, you will play a pivotal role in ensuring the readiness and operational integrity of the Customer Test Environment. Your primary responsibility will be to plan, coordinate, and manage the end-to-end customer testing experience for migration projects.This includes liaising with...