Manager - Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Marketing Manager position is part of the Global Network Services (GNS) business within the Global Merchant & Network Services business group. The GNS business drives scale and relevance for the enterprise by bringing on and managing financial institutions that issue and/or acquire on the American Express network. The business manages American Express's presence in over 110 countries and territories through over 240 financial institution partners and is a driver of innovation for the company through the products and services it regularly introduces to the Network.

Through the GNS partnerships we can offer exciting and innovative products and benefits in GNS countries, improving merchant coverage, strengthening the value proposition, and amplifying the American Express brand.

How will you make an impact in this role?

• Day-to-day relationship lead to bank partners' marketing departments, both issuing and acquiring, as it relates to key activities (e.g. new product development, product refreshes, local benefit activation, perception of coverage, etc.)
   
• Manage diverse set of markets and partners, driving prioritization of key growth levers, working closely with the Business Development teams
   
• Work with Global Marketing Center Of Excellence (COEs) to ensure global approach is replicated across marketing in the region 
   
• Ensure marketing campaigns align with company's strategic objectives, and are informed by research, analytics and metrics
   
• Develop deep understanding of competitive landscape and partners under purview

Minimum Qualifications

• Previous experience in product management/development, marketing, strategic development or related areas is a requirement 
   
• Hands on knowledge of merchant marketing and proven practical achievements is an advantage
   
• Strong innovative marketer who can translate marketing ideas into clear marketing tactics/actions.
   
• Superb analytical skills and deep financial acumen.
   
• Superior project management skills/organizational skills and ability to multi-task in delivering complex initiatives 
   
• Strong communication skills and ability to create and deliver persuasive high impact presentations
   
• Effective at influencing and managing cross functional stakeholders and external partners
   
• Understanding of cultural differences and how those should be considered in driving decisions and actions.
   
• Passionate customer focus with a growth mindset and determination to succeed. Energetic and optimistic team player
   
• Self-starter with a strong will to win. Ability to thrive in a fast paced, dynamic and changing environment.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.