Vice President, Life Product Implementation

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Vice President, Life Product Implementation.

Principal Responsibilities

In this role you will

• Lead and document user requirement gathering, documentation and management for complex product launches and ad hoc strategic initiatives. Ensure that the business requirements and end-to-end processes are adequately and accurately documented, and comply with the contractual, legal and compliance obligations
• Collaborate with the architects, technical teams, business stakeholders to design solutions that best meet the project scope and the expected business outcome, taking into consideration speed to market, quality, scalability, reusability and cost. Contribute to the development of the projects through feasibility studies, and cost-benefit analysis
• Have clear and concise communication with the technical teams on requirements and ability to translate the technical solutions to the business stakeholders for alignment and approvals
• Work closely with the key stakeholders and technical teams to develop effective test plan and test cases, lead the teams to perform the testing, document the results and liaise with the developers to resolve any defects
• Act as a primary liaison between the business stakeholders and technical teams and building strong relationship with the project team members and the senior management
• Lead and contribute to complex and/or multiple projects simultaneously
• Mentor and coach junior and mid-level business analysts to upskill their knowledge and competency, fostering growth and capability development. At the same time, promoting collaboration and high-performance culture within the BA team
• Lead by example in BA best practices, documentation standards, and stakeholder communications

Requirements

To be successful you will need

• University degree preferably in Business, Finance, IT or other related disciplines
• Strong working experience in the life insurance industry is preferred with good understanding of insurance processes
• Extensive related experience, working in similar capacity as business analyst, testing experience and team management
• Strong analytical and problem-solving skills along with being organized, structured & methodological, assertive characteristics are required
• Ability to multi-task and handle complex projects independently
• Ability to coach and upskill junior business analysts
• Excellent written and verbal communication skills, strong report writing ability
• Strong interpersonal skills and proven organizational negotiation and influencing skills

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.