LIVE Policy Deployment Manager, APAC

Global Operations

LIVE Policy Deployment Manager, APAC - Trust and Safety

Location

:

Singapore

Employment Type

:

Regular

Job Code

:

A184830

Responsibilities

About the team

The Trust & Safety LIVE Policy Deployment Team serves as the cornerstone of end-to-end policy implementation across human and machine moderation systems. We integrate T&S Policy Framework standards, regional compliance requirements, and operational practicality to develop future-ready deployment strategies—ensuring seamless adaptation to AI-driven moderation environments. Our responsibilities encompass process design, deployment prioritization, policy testing, pre-launch validation, and post-implementation monitoring, enabling the LIVE ecosystem to scale safely and responsibly.

About the role

As a LIVE Policy Deployment Manager, you will lead cross-functional initiatives to accelerate policy implementation for LIVE business lines. You'll collaborate with T&S Operations, Product, Algorithms, Training, Data Science, Platform, and Policy teams to architect deployment schedules, streamline processes, and solve high-stakes policy challenges. Your leadership will directly impact the quality and efficiency of moderation systems, ensuring policies are not only compliant but also actionable, scalable, and optimized for AI integration into policy deployment.

Responsibilities

• Manage end-to-end LIVE policy deployment planning, including roadmap, prioritization framework, and resource allocation to align with business goals and risk mitigation
• Drive alignment across stakeholders (Ops, Product, Algo, Data Science) to execute high-impact/risk policy cascades, ensuring timely and consistent implementation across human and machine moderation workflows.
• Optimize pre-launch assessment, policy testing, and training methodologies to enhance deployment speed and accuracy in dynamic LIVE environment
• Oversee the full lifecycle of LIVE policy implementation—from development to deployment—ensuring adherence to T&S standards while solving critical operational bottlenecks
• Partner with other Policy teams and Platform teams to customize tooling solutions, embed AI-driven efficiencies into LIVE policy management, and future-proof LIVE systems for evolving moderation needs.
• Design and validate policy initiatives through data-driven experiments, leveraging insights to refine deployment approaches and drive continuous improvement

Qualifications

Minimum Qualifications:

• Bachelor's degree in Public Policy, Law, Sociology, Information Science, Business Administration, or a related field
• 3+ years of experience in policy operation, policy deployment, AI moderation systems, ops management, policy analysis, risk assessment, or program management of complex cross-functional projects, preferably in Trust & Safety, content moderation, or tech companies
• Proven track record of designing scalable processes and driving alignment across diverse teams (e.g., Policy, Product, Engineering, Operations).
• Deep understanding of content moderation workflows and AI-driven policy tools
• Strong analytical mindset with the ability to balance compliance requirements, operational feasibility, and user experience
• Excellent communication skills, able to translate complex policy concepts into actionable plans for technical and non-technical stakeholders

Preferred Qualifications:

• Deep understanding of LIVE content ecosystem and business landscape
• Experience in designing or scaling experimental policy framework
• Experience in implementing process transformations in fast-paced environments, with a focus on user adoption and measurable efficiency gains

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

​

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

​

​

Diversity & Inclusion

​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

​

Trust & Safety

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

​

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.