Technical Engineer
6 days ago
This role is responsible for the application performance and availability, working closely with other technical teams to ensure the service to our client is always of the best quality.
Key Missions- Analyzes, troubleshoots and resolves tickets escalated by support level 1 or 2 (internal, external) within SLA or internal OLA
- Reproduces and document customer problems and escalate them to relevant solution or product development teams
- Provides input as required on product and customer specific functionality, configuration and usage
- Designs corrective action plans or local workarounds that allow issues to be solved within the SLA
- Documents ticket resolution and ensure proper communication or reporting to customers on ticket resolution progress
- Maintains support documentation up to date
- Carries out on-site administration and preventive maintenance activities
- Performs system upgrades at customer premises during post go live period (ramp up/grace period)
- Ensures procedures are correctly implemented
- Maintains IT infrastructure and backend components, including hardware and software
- Conducts standard and complex analysis in autonomy
- Participates to integration workshop as referent
- Coaches Customer Success Engineers
-
Technical Engineer
16 hours ago
Singapore SINGMAR TECHNICAL PTE. LTD. Full timeGood understanding of marine machineries. Aleast 7-10 yrs experience as engineer in singapore based ship repair companies. Experience in commercial matters. Preferably holding Class 3 marine Engineer’s certificate. Participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing ship service and...
-
Software Engineering Technical Intern
24 minutes ago
Singapore River AVANADE ASIA PTE LTD Full time $40,000 - $60,000 per yearSoftware Engineering Technical Intern Join our captivating world of Software Engineering, automating enterprise systems with cutting-edge tech and strong business sense, and shaping the future together Come join us Step into the dynamic realm of Software Engineering, where you'll craft and automate features that solve complex business challenges and drive...
-
Linux Technical Support
2 weeks ago
Singapore River HR Hints Full time $80,000 - $120,000 per yearVoltage Park is building a machine learning cloud infrastructure business from the ground up. As part of this effort, we're looking for a Linux Support Engineer to join our small team, who will resolve technical issues for our customers. This role is ideal for an experienced support professional who is looking to develop professionally in Technical Support,...
-
Technical Engineer-AGV-SG/MY
4 days ago
Singapore River HIKVISION (MALAYSIA) SDN. BHD. Full timeHikrobot is a global product and solution provider specializing in machine vision and mobile robots. Focusing on IIoT, smart logistics and smart manufacturing, we are committed to building an open cooperation ecosystem, providing services to industry and logistics customers, and continuing to promote intelligence and lead the intelligent manufacturing...
-
Mechanical Engineer
4 days ago
Singapore FJ TECHNICAL PTE. LTD. Full time1) Strong technical skills in materials, manufacturing, quality, and product design skills; 2) Facilitate communication between vendors and Production, Technical, Sales, Maintenance, and Engineering groups. Maintain cost controls through interaction with the accounting group. 3) Familiar to use CAD, Solid-works to design equipment, sheet metal parts;...
-
Technical Engineer
1 day ago
Singapore Kimly Construction Pte Ltd Full timeTechnical Engineer / Senior Technical Engineer Develop technical proposals to ensure that all design/technical issues are addressed within the tender requirements and budget Provide technical support and solutions to facilitate site conditions and situation Prepare technical reports and/or pre-planning documentation for tender pursuits Prepare value...
-
Senior Software Engineer
1 week ago
Singapore FJ TECHNICAL PTE. LTD. Full timeLeadership & Team Management Lead, mentor, and develop software engineers, team leads, an Foster a culture of collaboration, innovation, accountability, and continuous improvement Manage performance reviews, career development, and resource planning across m Promote best practices in software development, architecture, and project management. Technical...
-
Backend Development Engineer
2 days ago
Singapore ECHO TECHNICAL PTE. LTD. Full time $80,000 - $150,000 per yearJob Description:We are seeking a Backend Development Engineer to join our team in building secure, scalable, and high-performance digital systems. This role involves working on transaction processing, secure data handling, and supporting functionalities across various decentralized platforms.Key Responsibilities:Design, develop, and maintain backend...
-
Technical Officer
6 days ago
Singapore River ALLIED SEARCH PTE. LTD. Full time $60,000 - $80,000 per yearOpportunities for professional developmentReputable organisationCompetitive Remuneration PackageAs a Technical Officer, you will be responsible for the following duties:Perform hands-on routine and scheduled inspections, monitoring, and checks across various building services and facilities.Carry out installation, troubleshooting, and both preventive and...
-
Senior Software Engineer
1 week ago
Singapore FJ TECHNICAL PTE. LTD. Full time $120,000 - $200,000 per yearLeadership & Team ManagementLead, mentor, and develop software engineers, team leads, anFoster a culture of collaboration, innovation, accountability, and continuous improvementManage performance reviews, career development, and resource planning across mPromote best practices in software development, architecture, and project management.Technical Direction...