Network Engineer
19 hours ago
- Provide remote and on-site technical support for hardware, software, network, and applications.
Implement and manage IT solutions:
Network config: firewalls, switches, routers, WLAN
- Cloud: Microsoft Azure, AWS
- Backup & disaster recovery
- Troubleshoot complex technical issues; escalate to Tier 2/vendors when needed.
- Maintain clear documentation in Business & Operations Support System.
- Support system deployments, migrations, upgrades in line with best practices.
- Participate in on-call rotation for after-hours support.
- Ensure compliance with SLAs and maintain high client satisfaction.
- Continuously update technical skills; contribute to process and knowledge base improvements.
- Build strong client relationships, understand business needs, and provide proactive IT recommendations.
Role Requirements
- Degree/Diploma in Telecom, Computer Engineering, or IT.
- Certifications preferred: Cisco (CCNA/CCNP), Juniper (JNCIS).
- Min. 2 years' experience in Managed Services or similar IT support role.
- Solid troubleshooting skills across diverse IT systems.
- Strong knowledge of network protocols and services (DNS, DHCP, VPN) & security principles.
- Excellent problem-solving, communication, and interpersonal skills.
- Customer-focused, able to explain technical concepts to non-technical users.
- Capable of working independently and collaboratively (with contractors, colleagues, and data center teams).
- Able to work under high-pressure conditions (e.g., emergency telecom restoration).
Interested applicants for the above advertised position(s), please click on the APPLY button below
EA License No: 13C6305
Reg. No.: R | LEE JIA HOU
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
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