Manager, SDL Compliance and Investigation

SkillsFuture Singapore

Fixed Terms

Closing on 30 Sep 2025

What the role is

Levy and Incentives Management Division (LIMD)
LIMD is part of SSG's Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive, and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) Collection, and enforcement against external fraud and abuse.
LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.
Under the SDL Act, all employers are required to pay a monthly SDL for all their employees rendering services in Singapore. All SDL collected are channelled to the Skills Development Fund (SDF) to support workforce upgrading programmes and training grants to employers to defray their costs when they train their employees under the national CET eco-system.

What you will be working on

(A) Employer engagement

• Respond to employers' enquiries

• Engage employers with outstanding Skills Development Levy for payment

• Track engagement statuses for management reporting
(B) Verification of employer information

• Engage employers to request for information

• Review information submitted by employers relating to their Skills Development Levy payables and record relevant observations

• Engage employers for clarifications on submitted information where necessary

• Make recommendations after completing review of the information for management decision

• Support the team in performing compliance audits
(C) Appeals management

• Review appeals submitted by employers and make recommendations in accordance with prevailing guidelines for management decision
(D) Other adhoc duties assigned by Team Lead

What we are looking for

• Possess the required competencies to execute the job duties proficiently, with up to 3 years of work experience

• Candidates should:
o Be able to commit for the entire duration of the 1-year contract
o Be meticulous and detail-oriented
o Be mature to handle confidential information
o Preferably have prior experience in handling diverse groups of customers
o Preferably have good working knowledge of excel
Please note that only shortlisted candidates will be notified.
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out for details on the CSP.

About SkillsFuture Singapore

SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore.
SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and guide the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy.

About your application process

This job is closing on 30 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within SkillsFuture Singapore or the wider Public Service.