Analyst , Trade Finance Operations Processing Specialist, Institutional Banking Group Operations (IBGO), Group COO
2 weeks ago
Business FunctionGroup Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation.In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through multiple banking delivery channels. Responsibilities* Processing and handling Trade Finance products (Import/Export/SBLC issuance)* Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures* Ensure smooth processing of day to day transactions within stipulated Service Level Agreement* Ensure assigned operations duties are duly performed* Ensure adherence to Department SOP, Bank's policies and guidelines* Perform trade sanctions screening, LLI checks, IMB checks, identifying red flags and escalate as per Bank's procedures* Timely escalation of operational risks incidents* Be customer centric and manage queries from clients effectively and provide solutions and or recommendations on trade finance matters* Liaison with clients on unclear instructions and obtain proper documentation before execution* Manage daily work flow to meet and exceed client expectations* Identify areas for process improvement* Achieve to meet Goals Setting (KPI)* Participate in ad-hoc projects and assignments* Participate in assigned UAT and LV for system enhancement and implementation* Conduct transaction monitoring, follow-up on end to end process handling for structured deals and provide regular status updates to STMO (Structured Trade Middle Office)* Work closely with STMO, BU, GTS and other stakeholders on the daily transactions* Filling and archival of bills* Perform DHL courier manifest and enveloping Requirements* Degree holders with at least 3 to 5 years working experience in the Trade Finance Operations within a bank, preferably in the Structured and Commodity finance environment* Client service oriented* Ability to exercise sound judgement on transaction monitoring and escalation of red flags* Proficient in SWIFT messages such as MT7xx, MT4xx, MT202 and MT103* Conversant and competent in application of URC522 and URR725* Good working knowledge of UCP600, ISBP, ISP98 and Incoterms would be an added advantage.* Good working attitude and positive mindset* Ability to work effectively, independently and a team player* Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders* Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms.* Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders.
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