Customer Service Executive

2 weeks ago

Bukit Timah, Singapore Property Enterprises Development (S) Pte Ltd Full time $40,000 - $60,000 per year

Requirements:

  • Minimum 'A' Level or above .

  • Minimum 5 years relevant experience in customer service field. Candidates with fewer years of relevant experience will be considered for "Customer Service Assistant" position.

  • Good communication skill with proficiency in written and spoken English.

  • Ability to speak mandarin with the mandarin speaking unit owners is an advantage.

  • Good organizing skills in records keeping.

  • Proficient in MS Office application.

  • A good team member, independent and able to work under pressure.

  • Able to work on weekends and public holidays when assigned.

  • Able to perform OT works when assigned.

  • 5 days work week.

Primary Role and Responsibilities :

  • Work place at assigned project site.

  • To carry out pre-inspection and follow up works status on units.

  • To prepare and ensure units are ready for handling over to unit owners.

  • To handle and manage the process of handing over the units to unit owners.

  • To handle all queries and feedbacks promptly from unit owners on defects issues and any relevant co-ordination.

  • To co-ordinate and monitor the progress of defects rectification works with contractors and relevant departments.

  • To perform administrative and clerical functions.

  • To maintain up-to date, accurate records and documentation.

  • To prepare reports on hand-over and defect rectification progresses for a timely reporting.

  • On job training will be provided.

  • Any other duties as assigned.

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