Sentosa Restaurant Captain 5.5 Days
3 days ago
Bukit Timah: 34 Greenwood Ave, S
Quayside Isle: 31 Ocean Way #01-02 to 05, S
Key Responsibilities:
- Assisting the Restaurant Supervisor in overseeing daily operations and ensuring smooth service flow
- Leading a section of the restaurant floor, ensuring all guests receive attentive and friendly service
- Guiding and supporting junior service staff, providing on-the-job training and ensuring service standards are met
- Handling guest requests and minor complaints with professionalism, escalating larger issues to the Supervisor or Manager when necessary
- Ensuring tables, stations, and service areas are clean, properly set up, and well-stocked at all times
- Monitoring inventory of service items (cutlery, glassware, condiments) and informing the Supervisor of any needs
- Supporting the Supervisor and Manager in implementing promotions or new service initiatives
- At least 1 year of experience as a Captain, Senior Waiter, or in a similar role within a busy restaurant
- Strong communication and interpersonal skills, with the ability to lead by example
- Good organizational skills and ability to multitask in a fast-paced environment
- Positive attitude with a strong sense of teamwork and service excellence
- Basic understanding of food safety and hygiene standards
- Incentive Scheme: 4%, 8%, 12% if sales targets are met
- Staff Meals: Free meals provided during shift
- Night Transport: Taxi claims available for exceptionally late days
- Top Seller Award: Incentives for the highest earner of each month from every outlet
- Wellbeing Benefits: Medical claims included
- Annual Leave: From 7 days onwards (negotiable on case to case basis)
- Confirmation Adjustment: Pay adjustment upon confirmation from 5% onwards
- Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team)
- Career Progression: Career path personalisations and growth opportunities
- Staff Discount: 30% off the entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax)
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