Senior System Analyst

2 weeks ago

NorthEast Region, Singapore Times Publishing Ltd Full time $90,000 - $120,000 per year

This role will be supporting BookMaster ERP applications.

Job Responsibilities:

  • Develop, maintain, and enhance applications using IBM i (AS/400) technologies: RPG, DB2/400, CL and SQL.
  • Deliver scalable and reliable solutions based on business requirements.
  • Provide timely support for enterprise applications, ensuring system availability and resolving incidents efficiently.
  • Analyse root causes of issues, troubleshoot problems, and implement fixes with minimal disruption.
  • Work closely and collaborate with business units to address operational needs and optimise ERP processes.
  • Support and deliver application enhancement projects within timelines and quality standards.
  • Manage tasks independently and work closely with cross-functional teams to ensure successful delivery.
  • Maintain clear technical documentation and follow IT processes, including audit and compliance requirements.

Job Requirements:

  • Degree in Computer Science or Information Technology or other related fields.
  • At least 5 years of experience in application development and support.
  • Strong hands-on experience in RPG, DB2/400, CL, SQL on IBM i (AS/400).
  • Proven expertise in both development and support of enterprise applications.
  • Excellent analytical and troubleshooting skills.
  • Ability to manage incidents under pressure and resolve issues independently.
  • Experience with ERP, Sales Order, Finance and Distribution applications is an advantage.
  • Strong communication skills with the ability to collaborate across teams and deliver outstanding customer service.
  • Exposure to IT audit processes and compliance is a plus.

Key Attributes:

  • Proactive, independent, and able to multitask in a fast-paced environment.
  • Strong time management and ability to prioritise tasks effectively.
  • Team player with a commitment to delivering quality outcomes.

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