Patient Service Officer

5 days ago

Singapore Thomson Medical Pte. Ltd. Full time $4,000 - $6,000 per year

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us

The Patient Service Officer (PSO) is at the forefront of care coordination and patient engagement. The PSO will be expected to cover both Clinical and Administrative work, assigned accordingly to support clinic operations.

PRIMARY RESPONSIBILITIES

  • Ensure clinic is ready for operations before opening time (counter, dispensary room, treatment zones, consult name plates, etc.), and ensure proper closing after end of business hours.
  • Maintain cleanliness and hygiene of clinic, at counter, dispensary room, treatment zones and common areas.
  • Manage reception duties and maintain strict confidentiality of all information obtained
  • Submit the Medisave/insurance claims applications.
  • Perform general administrative duties
  • Assist medical staff during their duty hours.
  • Dispensing medicine in an accurate and timely manner, according to prescriptions, under supervision.
  • Manage inventory of dispensary items.
  • Chaperone doctors who require assistance
  • Any other duties as assigned by the Centre Manager

REQUIREMENTS

  • Minimum GCE O Level or equivalent
  • Good written and verbal communication in English
  • At least 2 years in Customer service-related field, ideally in similar capacity
  • Good communication and inter-personal skills
  • Excellent team player
  • Able and willing to work on a 5.5-day work week (fixed) or 5-day work week (roster)

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.

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