Medical Malpractice Defense Attorney

2 weeks ago

Singapore LawCrossing Full time $90,000 - $120,000 per year

Job Title: Asia Medical Malpractice & Professional Indemnity Claims Manager

Job Responsibilities:
- Enhance efficiency in claims handling by improving speed, service, loss control, and cost management.
- Provide dedicated technical support for Professional Indemnity (PI) and Medical Malpractice (Med Mal) claims in Asia.
- Assist the Asia Financial Lines Manager in addressing the evolving needs of the Financial Lines Claims teams.
- Drive efficiencies in handling and resolving Med Mal and PI claims to increase productivity and speed of resolution.
- Ensure quality claim service is rendered to all stakeholders in accordance with company claims philosophy.
- Manage and supervise Med Mal and PI claims underwritten and reported in APAC against policy terms and conditions, company guidelines, local operating procedures, and claims management guidelines.
- Ensure that large losses are appropriately resourced and managed, and matters requiring escalation within APAC and COG claims are identified, escalated, and reported as appropriate.
- Collaborate with country claims managers to identify and implement modifications and improvements, including digital claims solutions and process enhancements.
- Attend to claim inquiries and feedback, maintaining positive relationships with all customers, brokers, and service providers.
- Work with internal colleagues to manage accounts and contribute to discussions with business units for product developments and loss control.
- Ensure that appropriate claims management and underwriters are made aware on a timely basis of specific claims issues or trends which may impact underwriting decisions.
- Manage and supervise claims to finality within designated authority and company claims management guidelines.
- Ensure that loss reserves and signal reserves are set and maintained in accordance with company guidelines, timely updates of claims data made into systems, and correctness of systems and file records.
- Document and collate financial lines claims processes and controls around the region.

Education and Experience Information:
- Minimum 7 years of experience in handling/supervising PI and Med Mal, preferably with experience across Asia.
- Law Degree qualification or equivalent.
- Customer-focused with excellent problem-solving skills.
- Ability to determine and implement strategies to improve claims outcomes on a portfolio/volume basis.
- Demonstrated interest in current/emerging technological developments and trends, including artificial intelligence and its applications.
- Strong analytical skills.
- Strong relationship and stakeholder management abilities.
- Strong communicator with effective collaboration skills.
- Strong negotiation skills.
- People leadership - demonstrated ability to engage, coach, and develop individual contributors in a matrix environment.
- A proven track record for execution.

Salary Information:
- Not specified in the provided text.

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