Scrum Master and Delivery Lead

About Perx:

Perx Technologies introduces the world's first intelligent, autonomous loyalty and customer engagement solution. Headquartered in Singapore, the platform synergizes gamification, behavioral science, and AI to support brands in elevating customer actions and interactions using data-driven experiences.

By designing customized, incentive-driven journeys, Perx Technologies simplifies customer acquisition, activation, monetization, and growth, cultivating enduring loyalty and remarkable user experiences, and solidifying its position as an industry trailblazer.

Quick Snapshot:

We're hiring a Scrum Master & Delivery Lead — a hybrid role ideal for someone who thrives on Agile excellence and delivering product quality at scale. If you're passionate about building high-performing teams while ensuring top-tier product delivery, this role is for you.

You'll champion Agile best practices, own sprint planning and delivery health, while embedding a quality-first mindset across the engineering and product lifecycle. Ultimately, you'll help create self-organizing teams that are flexible and fully productive during sprints to help the organization achieve operational and customer excellence.

What's the role?

Agile & Delivery Ownership

• Lead agile ceremonies: daily stand-ups, sprint planning, backlog grooming, and retrospectives.
• Collaborate with product owners, technical project managers (TPMs), and engineering teams to manage sprint scope and story readiness.
• Drive predictability, transparency, and accountability across sprint cycles.
• Resolve delivery blockers, promote continuous improvement, and coach teams to higher maturity.

Team Enablement

• Coach cross-functional teams on Agile mindset, servant leadership, and performance tracking.
• Act as a neutral facilitator to resolve team impediments and interpersonal conflict.
• Partner with TPMs and engineering leads to enhance workflow efficiency and customer satisfaction.

Quality Leadership

• Define and drive quality assurance processes across SDLC.
• Partner with QA and engineering to ensure test strategy, test coverage, and release readiness.
• Champion shift-left testing approaches and quality automation goals.
• Be the guardian of "Done" — ensuring deliverables meet functional and non-functional standards.

Who are we looking for?

• Bachelor's Degree in Computer Science, Engineering or related discipline, or equivalent work experience.
• 4–6 years of Agile project or delivery management experience in a B2B SaaS or Product company.
• Hands-on experience with Agile/Scrum delivery and cross-functional stakeholder management.
• Strong understanding of software QA processes — from test planning to defect triage is a plus.
• Proven ability to manage timelines, team velocity, and delivery health metrics.
• Excellent facilitation, collaboration, and communication skills.
• Scrum Master certification is a must (CSM, PSM, or equivalent).
• Bonus: Background in QA Engineering, or experience working with automation pipelines (Selenium, Postman, CI/CD tools).
• Able to work well under pressure in a fast-paced, fully remote environment with diverse and distributed teams and clients.

What's on offer?

• Competitive salary and benefits package.
• A flexible work culture where we embrace a fully remote or hybrid work environment.
• Collaborative environment and the opportunity to work with a leading player in the Martech and Fintech space.
• Opportunity to work with global and regional tier-one enterprises in the banking, retail, insurance, and telecom sectors.
• Great career development opportunities and internal mobility for cross-functional pathways are embedded in our culture.
• Work with a globally hand-picked talent pool of passion-driven people who power some of the largest brands globally, leveraging Perx's SaaS platform to engage with 50Mn+ consumers each day.

Join us to discover the exciting possibilities at the intersection of gamification, behavioral science, and AI. Help us empower businesses to acquire, engage, monetize, and retain customers through innovative, data-driven experiences.