Customer Service Officer
2 weeks ago
- Monday - Friday, 8:30am - 6pm
- Lorong Chuan (New Tech Park)
- Basic + Bonus
Requirement:
- Proficient in both written and spoken English.
- Proficient in Microsoft Office.
- Prior experience in customer service is preferred.
Responsibilities:
- Attend to enquiries and provide necessary service to resolve customers' needs
- Manage and resolve customer complaints.
- Provide good customer service through product knowledge.
- Assist in resolving customer issues relating to orders and inquiries.
- Manage daily order in detail, etc.
- Communicate with various departments and external parties to ensure timely and accurate order.
- Support any ad-hoc duties as when assigned by leaders.
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