Sommelier / Wine Service Associate
1 week ago
We're looking for a passionate and service-oriented individual to join our team as a Sommelier / Wine Service Associate. You'll play a key role in creating memorable guest experiences through your knowledge, enthusiasm, and professionalism in wine and hospitality.
Responsibilities
Customer Experience & Service
Greet and engage customers warmly, delivering genuine and attentive service.
- Recommend wines based on guests' taste preferences and budget in a professional manner.
- Conduct tastings, share product knowledge, and maintain high hospitality standards.
Support wine events, tastings, and private functions when required.
Sales & Retail Support
Assist with daily retail operations and sales transactions.
- Maintain up-to-date knowledge of wine products, regions, and producers.
- Promote seasonal selections and special offerings to enhance customer experience.
Ensure the store is organized, clean, and welcoming at all times.
Inventory & Operations
Support daily stock checks, restocking, and labeling of products.
- Receive deliveries, maintain accurate inventory records, and ensure proper storage conditions.
Assist with merchandising displays and general opening and closing duties.
Learning & Development
Participate in regular tasting sessions and internal training programmes.
- Continue to build knowledge in wines, regions, and service techniques.
- Opportunity for career progression into a Senior Service or Sommelier role based on performance.
Requirements
- Interest or basic knowledge in wine, service, and hospitality.
- Positive attitude, good communication skills, and willingness to learn.
- Prior experience in F&B, bar, or retail environment preferred but not required.
- Team player with responsibility, attention to detail, and customer focus.
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