Cluster Manager
2 days ago
Key Responsibilities:
A. Regulatory Compliance & Risk Management
a) Serve as the primary liaison with government and regulatory bodies (e.g., MOH, NEA).
b) Ensure full compliance with all regulatory, licensing, and audit requirements across clinics.
c) Act as the Data Protection Officer (DPO) for clinic operations, ensuring compliance with the Personal Data Protection Act (PDPA).
d) Oversee accurate and timely submission of Medisave and CHAS claims; ensure readiness for related audits.
e) Maintain proactive communication with external stakeholders including auditors, vendors, and contractors to support operations and compliance.
B. Equipment and Facilities (E&F)
a) Oversee the maintenance, safety, and functionality of all clinic facilities and equipment.
b) Coordinate and recommend repairs, preventive maintenance, and necessary upgrades.
c) Consolidate reports from team members regarding facilities and equipment issues of each clinic.
d) Collaborate with relevant teams to plan and execute timely repair and maintenance works.
C. Clinic Operations Management
a) Ensure effective implementation of company policies, processes, and systems
b) Manage and develop staff performance through coaching, training, performance, review, and corrective actions where necessary.
c) Lead, mentor, and supervise clinic team and direct reports to maintain high service and professional standards.
d) Maintain open communication between HQ and clinic teams to align objectives and improve clinic operations.
e) Work in partnership with dental professionals to ensure consistent delivery of safe and quality patient care.
f) Work in partnership with dental professionals to ensure consistent delivery of safe and quality patient care.
g) Oversee clinic-level accounting processes, including bank deposits, reconciliations, and accounts receivable/payable tracking.
h) Analyse operational and financial data to support informed decision-making and process improvements.
i) Manage clinic rosters and manpower planning within budgetary constraints.
j) Provide operational coverage and on-site support during staffing shortages or critical operational issues.
k) Assist in setting and achieving performance targets related to financial, operational, and quality metrics.
l) Oversee patient feedback channels and ensure timely resolution of service issues to improve patient satisfaction.
m) Manage procurement and inventory processes to ensure cost-effective purchasing and supply availability.
n) Undertake additional responsibilities and projects as assigned by the CEO.
o) Partner with HR in interviewing and selecting candidates for clinic operations roles
p) Patient feedback management
q) Supplies and Purchasing
r) All other ad-hoc duties that may be assigned
Job Types: Full-time, Permanent
Pay: $3, $4,500.00 per month
Benefits:
- Employee discount
- Professional development
Work Location: In person
-
Cluster Manager
1 day ago
Singapore Private Advertiser Full timeOverview In the capacity of a Cluster Manager, you actively engage in mentoring your team of Principals, offering guidance in the formulation of strategic plans and structures. Your goal is to ensure that the centres they oversee consistently deliver high-quality programmes and lessons for the benefit of the children. Additionally, you take a lead role in...
-
Cluster Manager
2 weeks ago
Singapore OUT OF THE BOX ACADEMY PTE. LTD. Full time**Roles & Responsibilities**: - In charge of running the operations of the centres in a specific cluster (centre head will be reporting to you) - Manage and lead a team of teachers in your cluster. - Work alongside various departments to achieve individual and overall group enrolment targets. - Conduct training for the teachers in the cluster. - Conduct...
-
Cluster Manager
2 weeks ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
-
Cluster Manager, East
2 weeks ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the...
-
Cluster Manager, South
1 week ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the...
-
Cluster Manager, East
2 weeks ago
Singapore Unity Denticare Full time**About Us**: **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest...
-
Cluster Manager, East
2 weeks ago
Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time**COMPANY DESCRIPTION** **NTUC Health Co-operative Limited (NTUC Health) **is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among...
-
Cluster Retail Manager
3 days ago
Singapore Cultivar Staffing & Search Full timeOur client is one of the world's leading bedding manufacturer and headquartered in Singapore for its SEA operation. They arelooking for adynamic and experienced Cluster Retail Manager to oversee multiple retail locations within their departmental stores. The ideal candidate should possessexcellent communication skills, the ability to lead and motivate teams,...
-
Cluster Quality
4 weeks ago
Singapore Raffles Hotels & Resorts Full timeOverview Join to apply for the Cluster Quality & Learning Manager role at Raffles Hotels & Resorts 2 days ago Be among the first 25 applicants Join to apply for the Cluster Quality & Learning Manager role at Raffles Hotels & Resorts Company Description An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property...
-
Cluster Quality
1 day ago
Singapore Raffles Hotels & Resorts Full timeOverview Join to apply for the Cluster Quality & Learning Manager role at Raffles Hotels & Resorts 2 days ago Be among the first 25 applicants Join to apply for the Cluster Quality & Learning Manager role at Raffles Hotels & Resorts Company Description An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in...
