Lab Supervisor, Chemistry

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

In this role, you will manage the Singapore Plant Support laboratory operation, lead, develop the Plant Support laboratory team and contribute to the global laboratory initiatives and activities.

• Perform and oversee routine and non-routine chemical tests of in-process products, finished goods, raw materials.
• Ensure adequacy of laboratory support systems such as equipment, consumables, peripherals, sterilization, reagent preparation, accessories and manpower.
• Develop and implement the local laboratory strategy (laboratory resource, laboratory budget and Capex plan), in accordance with the global site lab strategy and local site strategy, based on local and global sample volume demand forecast.
• Set up Chemical test equipment/ methods whenever required.
• Perform test method validation/ inter-lab round robins, and act as subject matter expert or liaison with other sites.
• Provide technical support in the form of Chemical investigations of test method, product, facilities, critical systems to facilitate timely resolution of OOS, deviations, non-conformances, specification review, etc.
• Represent Chemical laboratory as regulatory/ customer auditee and perform audits from Chemical aspects.
• Write/ review/ implement procedures/ protocols/ studies relating to Chemical tests.
• Recruit and ensure proper training of all Plant Support laboratory staff.
• Participate and support the locate site management and global lab activities.
• Drive continuous improvement for laboratory processes with regards to efficiency, compliance, and safety.
• Quality: The job holder is aware of his/ her special responsibility for quality and conducts his/ her activities in accordance with the Company quality policy at all times by
  • (i) ensuring Good Manufacturing/ Laboratory Practices are in place
  • (ii) ensuring all documents used are up-to-date and proper records are kept
  • (iii) ensuring compliance to GMP requirements for the laboratory
  • (iv) advancing best practices in Data Integrity.
• SOP: The job holder is aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
• Safety: The job holder is aware of his/ her special responsibility towards health and safety in accordance with the company's safety policy at all times by
  • (i) ensuring safety rules are adhered to at all times
  • (ii) ensuring personnel in the laboratory don the appropriate Personal Protective Equipment (PPE).
• Lean: Support and contribute actively to the Lean Sigma Programs and activities towards delivery of the set target by
  • (i) leading in lean initiatives in the laboratory
  • (ii) supporting lean initiatives in the plant.
• Any other relevant duties as assigned by the Laboratory Manager

• Bachelor's degree in chemistry or equivalent
• Minimum of 10 years' experience in a pharmaceutical or chemical industry or equivalent

• Demonstrated ability to:
• Prioritize and complete multiple tasks. Has effective time management skills and can easily adapt to changes in priorities; needs little to no assistance in determining priorities and deliverables.
• Understand and communicate technical ideas and concepts with technical and non-technical audiences (written and verbal)
• Ability to collaborate with and effectively work as part of a global team.
• Active contribution to the progress of global projects and motivation to achieve deliverables in time
• proficient use of MS Office applications and (desirable Minitab, SAP and Master Control)
• Basic knowledge in Project Management in order to effectively collaborate with the global project management organization
• Self-reliant, diligent, flexible (with working time to fulfill requirements of a global role)
• Clear communication (fluent in written and verbal English required)
• Background in medical device or pharmaceutical industry.
• Knowledge of lean manufacturing and operational excellence concepts.
• Able to comply with the company's safety policy at all times
• Able to comply with the company's quality policy at all times.

• Familiarity with cGMP and GLP
• Strong leadership qualities
• Effective communication and interpersonal skills
• Laboratory management experience in a pharmaceutical or chemical environment or equivalent
• Proficiency in English language (speak/ read/ write)

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.