Corporate Travel Service Officer
2 weeks ago
Job Responsibilities:
Attend to inquiries through phone calls / email / Wechat / WhatsApp to understand our clients travel needs, conduct regular travel company daily operations.
Provide comprehensive assistance with air ticket, hotel reservations, visas, and travel advice in a professional and efficient manner
Create, plan, and quote travel itineraries for corporate clients
Booking and issue air tickets, arrange Land tours, transportations, accommodations for corporate clients.
Manage bookings, issue invoices, and handle travel insurance.
Interacts with airline sales, hoteliers, local and oversea travel agents.
Follows company procedures, guidelines and standards in building productivity, accuracy of work and punctual attendance.
Job Requirements:
Proficient and fluent in Mandarin and English (as need to liaise with Mandarin client speaking)
Minimum GCE 'O' Level & above, preferably Diploma in Tourism and hospitality. IATA/UFTAA certificate would be an advantage.
Must be team oriented, extremely motivated, and able to work independently
Ability to operate in a fast-paced environment with strong organizational skills.
Experience in the Travel and hospitality Industry is preferred, Knowledge of Global Reservation System (GDS) will be an added value.
Computer literate with knowledge of Microsoft Word, Excel, and good with social media (marketing)
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