Human Resource cum Payroll Manager

1 day ago

Geylang, Singapore CSM Academy International Pte Ltd Full time $36,000 - $72,000 per year

Job Description & Requirements

Overall Job Purpose:

The HR & Operations Executive has key responsibility to ensure all HR activities and QA documentations are performed with quality outcome. HR activities includes administering recruitment of staff, onboarding of new staff, organising staff bonding activities, monthly payroll, etc and all documents to be properly filed. QA documentation would be to assist the Senior Management Team in implementing operational procedures, documentation, filing and any other administration work.

Job Responsibilities:

  1. Human Resource Function

  2. Manage and administer the full HR cycle, including recruitment, onboarding, performance monitoring, and end-of-employment processes.

  3. Plan and administer the annual performance appraisal cycle, including scheduling, documentation and follow-up actions.
  4. Develop Individual Work Plans for new and existing staff, including setting KPI targets in consultation with supervisors and management.
  5. Conduct staff satisfaction surveys, consolidate results, and prepare reports and recommendations for senior management.
  6. Oversee and maintain the HR system (Payboy), including staff leave administration, claims, payroll preparation.
  7. Ensure staff consistently utilize Payboy for attendance, leave applications, and other HR processes.
  8. Liaise with outsourced accounting partners on payroll disbursement and related matters.
  9. Support Senior Management in monitoring adherence to SOPs and ensuring smooth daily operations.
  10. Administer the full payroll cycle, including calculations, verification, and coordination of disbursements.
  11. Plan, schedule, and track staff training programs and maintain training records
  12. Organize and execute activities to enhance staff morale

  13. Conduct interviews for departing staff, document feed and provide recommendations for improvement.

  14. Documentation

  15. Maintain accurate and organized personnel files (including part-time lecturers, Academic & Examination Board members, and full-time admin staff).

  16. Handle e-filing and submissions to government agencies, ensuring timely compliance for matters such as lecturer registration, course submissions, licences, and other policy-related requirements.

  17. Assist in developing, updating, and maintaining operational documentation and QA records.

  18. Secondary Responsibilities:

  19. Support the Director in administrative tasks, projects, or initiatives as assigned.

  20. Competencies Required:

  21. Strong initiative with good problem-solving abilities.

  22. High sense of urgency and commitment to meeting deadlines.
  23. Positive working attitude with the ability to prioritise and multitask effectively.

  24. Strong organisational skills and attention to detail.

  25. Experience:

  26. Prior HR experience within training centres, education institutions, or academic departments preferred.

  27. Proficient in HR software (e.g., Payboy) and comfortable with digital HR processes.
  28. Knowledge of manpower regulations, employment policies, and statutory requirements.
  29. Preferably PDPA trained

  30. QA or SOP management experience is a significant advantage.

  31. Education:

  32. Minimum "A" Levels or Diploma in Business Administration, Human Resources, or a related field.

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