Outlet Manager

Waacow is a contemporary Japanese restaurant serving up mouthwatering donburis, and We're looking for a passionate, people-centric Outlet Manager to lead our service team and bring our vision to life each day.

As our Outlet Manager, you're the heartbeat of our front-of-house operations. You'll lead, inspire, and empower our team to create memorable moments for each guest while keeping the vibe fun and engaging. You'll be a problem-solver, a motivator, and a host all at once, bringing your own style and flair to every shift.

What You'll Be Doing:

• Lead the Team: Inspire, coach, and train staff; schedule shifts as needed.

• Enhance Guest Experience: Go above & beyond to make each guest feel valued and address any issues promptly.

• Upsell & Drive Revenue: Spot opportunities to recommend specials, promotions, and popular items to boost sales.

• Streamline Operations: Ensure smooth front-of-house operations, from seating to table turnover to feedback management.

• Maintain Cleanliness: Oversee cleanliness of dining areas, dishware, and equipment.

• Inventory & Miscellaneous Duties: Manage stock, handle daily sales and invoices, and assist with other tasks as needed.

What We're Looking For:

• Service Star for creating unforgettable guest experiences

• Natural Leader who can inspire & manage a team effectively

• Outgoing Personality with top-notch communication skills

• Problem Solver who can stay calm & efficient during peak hours

• F&B Enthusiast with experience in hospitality/related field

Why Join Us?

• Be a part of a dynamic and growing company, voted a Burpple Hot 100 winner and the best beef bowl in Singapore

• Competitive salary with performance bonuses

• Annual leave, Birthday leave, Family care leave

• Medical & insurance coverage

• Great growth opportunities in the F&B & hospitality.

Apply now to join Waa Cow