Transport Customer Service

6 days ago


Jurong Port, Singapore Infiniti Marine Pte Ltd Full time $35,000 - $45,000 per year

Job Title

Transport Customer Service (FCL)

Occupation

CUSTOMER SERVICE COORDINATOR

Job Description & Requirements

Job Description

  • Coordinate port operations (include stevedore, stuffing/unstuffing, forklift, internal railing etc)
  • Provide quotations to customers
  • Provide billings to customers
  • Ensure all port operations related documents details are in order
  • Sorting and filing of documents
  • To liaise with other departments for all shipment execution.
  • To handle customers' complaints, drivers' and operators' feedback and problems.
  • Ensure that all records in the Operation Department are updated and accurate.
  • Coordinate and interface with internal and external customers on delivery/collection activities.
  • Other ad hoc duties as assigned by Supervisor

Requirements

  • Good communication skills.
  • Has excellent attendance and positive attitude to the job.
  • Responsible & diligent.
  • Able to commit to overtime when necessary
  • Work in Jurong Port
  • 5 days working week
  • Candidate must possess at least Primary/Secondary School/"O" Level in Logistic/Transportation or equivalent.
  • Preferably experience in Logistics/Supply Chain or equivalent.


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