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Supply Chain Operations Specialist

2 weeks ago

East Region, Singapore GBS (S) Pte Ltd Full time $70,000 - $120,000 per year

This hybrid role combines core responsibilities in Order Fulfilment (50%), Inside Sales (25%), and Procurement (25%).

1. Order Fulfilment Executive (50%)

Manages end-to-end order processing and delivery coordination while supporting fulfilment-related project tracking and cost monitoring.

Key Responsibilities:

·       Process and manage customer orders using Autocount Accounting Systems.

·       Coordinate with Logistics, Production, and QA/Compliance teams to ensure timely delivery.

·       Monitor order status and proactively update customers.

·       Handle orders, returns, and issue resolutions.

·       Acts as the primary contact for customer inquiries and delivery updates.

·       Collaborate with Sales and QA teams to align on service expectations and resolve any operational issues.

·       Maintain high levels of customer satisfaction through effective communication and service follow-up.

2. Inside Sales Representative (25%)

Supports sales functions by managing customer accounts, responding to RFQs, and handling small to mid-sized transactions, mainly on harvest business

Key Responsibilities:

·       Respond to customer inquiries and provide accurate product and order details.

·       Generate quotations and process corresponding sales orders.

·       Identify and act on opportunities for repeat business and upselling.

·       Maintain ongoing relationships with existing customers.

·       Act as the Point of Contact (PIC) for GB part creation.

·       Manage the Approved Vendor List (AVL), including vendor audits and long-term qualification processes.

3. Procurement (25%)

Handles sourcing, purchasing, and negotiation of goods and services, focusing on cost efficiency, supplier management, and timely, quality delivery.

Key Responsibilities:

·       Source and evaluate suppliers based on quality, cost, and reliability.

·       Request, compare, and analyse vendor quotations.

·       Negotiate pricing, terms, and delivery schedules to secure optimal value.

·       Place purchase orders and monitor delivery schedules.

·       Maintain accurate procurement records and supplier contracts.

·       Ensure goods and services meet required specifications, cost, quality, timelines.

Key Skills and Competencies:

·       Attention to detail and organizational skills

·       Effective communication and negotiation skills

·       Strong Time management and multitasking

·       Proactive problem-solving and critical thinking

·       Understanding of fundamental procurement processes

·       Strong ethics and a commitment to transparency and compliance

·       Knowledge of Engineering is preferred