F&B Trainer

2 days ago

Central Region, Singapore CREW by HRNET Full time $40,000 - $80,000 per year

The Corporate Trainer plays a key role in shaping frontline and new team members through effective delivery of both WSQ and non-WSQ programs. This position supports operational excellence by strengthening service standards, providing hands-on coaching across outlets, and ensuring consistent learning outcomes through well-structured training approaches.


Working Days: 5-day work week (2 rest days: one between Mon–Thu and one between Fri–Sun)

What You'll Do:

  • Training Facilitation & Assessment

    Deliver classroom and practical training on food safety, workplace safety, and other relevant courses; evaluate assessments and ensure lessons meet required learning objectives and internal benchmarks.
  • Operational Coaching & Outlet Support

    Work with outlet leadership to guide Service ACEs and mid-management on performance improvement; provide feedback, conduct promotional and performance assessments, and uphold service quality during operational hours. Support 5–8 operational sessions weekly, depending on needs (sessions include Lunch, High Tea, and Dinner).
  • Standards, Audits & Development Plans

    Carry out QA checks, 5S inspections, and service audits alongside department leads; offer updates on outlet progress and implement learning plans that address skills or behaviour gaps.
  • Continuous Improvement & Cross-functional Support

    Participate in company-wide initiatives, support on-the-job coaching when outlets are not in operation, and assist in projects that enhance training effectiveness and operational consistency.

What You Bring:

  • 3 years of managerial experience in the F&B industry is a plus
  • Strong leadership, communication, and interpersonal skills with the ability to coach and motivate service teams
  • Highly organized, proactive, and capable of coordinating with multiple stakeholders.
  • ACTA/ACLP, DACE, or WSET Level 2+ certifications is a plus

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