Manager (Student Support)

2 weeks ago

City Hall, Singapore PSB Academy Pte Ltd Full time $60,000 - $80,000 per year

Main Duties and Responsibilities

Lead the team in Student leadership, activities and records

  • Manage and mentor student clubs and international student chapters
  • Manage the growth and engagement of student leaders and student community
  • Manage the use of venue, loan of equipment and materials.
  • Organise activities such as appreciation events, integration and team building events etc.
  • Organising training and learning opportunities to support academic learning

Manage Publicity and administration for Student Engagement

  • Regular communication with current students through social media and e-Newsletter
  • Create awareness of student life activities through regular publicity on campus
  • Regular update of communication materials (webpage, brochure, guide)
  • Manage mobility applications to overseas university campus and keep records updated
  • Manage student Life mailbox

Manage administration of Outpatient student medical insurance

  • Liaise with the Business Units to coordinate registration of students for insurance
  • Manage student enquiries on insurance update statistics

Manage and Lead the International Office (IO) Team

  • Plan and implement content/briefings for new students (pre-departure to 1st 3 months in Singapore)
  • Provide regular training i.e. every quarter to Country Managers to build rapport and seek feedback for the services provided
  • Attend students' queries and feedback via various communication channels and face to face interactions in a timely manner.
  • Lead the team in ensuring the relevant student visa are arranged and renew on a timely manner
  • Manage vendors providing off-site services for VISA processing and meet & greet services

Manage Student Success Office (SSO) orientation briefings for full-time cohorts

Others

  • Any other ad-hoc duties as required by the company from time to time.

Requirements

  • Degree/Diploma holder with managerial experience
  • Strong event management/leadership skills with ability to multi-task.
  • Enjoy working with youths from different cultural backgrounds.
  • Proactive team player with strong communication and interpersonal skills.
  • Relevant experience in a Private Education Industry environment would be an advantage.
  • Willing to work after 6pm and weekends where needed. Time off will be given accordingly.

We regret to inform you that only shortlisted candidates will be notified.

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