food services operations manager

1 week ago

Paya Lebar Air Base, Singapore S.M.H FAMILY FOOD & CATERING PTE. LTD. Full time

A Food Services Operations Manager

oversees daily operations, manages staff, ensures food safety and quality, handles budgeting and finances, and drives customer satisfaction

. Key responsibilities include developing and enforcing standard operating procedures, managing inventory and suppliers, and making strategic plans for the business.

Core responsibilities

  • Overseeing daily operations: Ensures the smooth and efficient flow of daily food service, from preparation to service.
  • Staff management: Recruits, schedules, trains, and supervises personnel, ensuring a positive and productive work environment.
  • Food safety and quality: Enforces strict adherence to food safety, hygiene, and sanitation standards, and maintains high standards for food quality, presentation, and portion control.
  • Financial management: Develops and manages budgets, controls costs, manages revenue and expenditure, and oversees purchasing activities.
  • Customer satisfaction: Manages the customer experience and resolves complaints to ensure high levels of customer satisfaction.
  • Inventory and supply management: Monitors inventory, places orders for supplies, and manages relationships with suppliers.
  • Compliance and strategy: Ensures compliance with all local regulations and licensing requirements and contributes to strategic planning for the business.

Qualifications

  • Education: Diploma in Food Service Management.
  • Experience:Experience in the food and beverage, culinary, or related professional fields are typically required.
  • Skills: Requires strong leadership, communication, problem-solving, and analytical skills.

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