Team Leader
2 weeks ago
We are recruiting an exceptional Team Leader to join our Singapore team. We have a full time position, starting in October. This is a 5-months contract, and candidate must be Singapore Citizen or Permenant Resident.
Where we need your help
We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.
The Team Leader (FTC) role is an exciting opportunity to:
- Support the Boutique Manager and being the 'go-to' person when you are the most senior Management Team member on shift
- Driving sales and exceeding targets through exceptional customer service and building a client business
- People management and coaching to deliver the above
Maximising store efficiency through operations management
What you'll do
Driving Sales
- Deliver sales budget at your location through driving store and team KPIs
- Deliver a consistent and exceptional standard of customer service acting as a brand ambassador and encouraging your team to do the same
- Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business
- Network to create key relationships with corporate and local clients to support HQ team with a program of revenue driving events
Building a Strong Team
- Motivate the team to reach individual sales objectives and KPIs, and support with ongoing coaching and
training to deliver these
- Manage the team in accordance with company policy and procedures
- Drive completion of approved brand and product training programs to ensure consistent and effective styling advice and inspiration to all customers
Delivering Efficiency
- Execute visual merchandising guidelines to a high standard
- Ensure in store experience (Boutique cleanliness) is in line with the guidelines and Brand standard
- Maintain an accurate stock file
- Ensure accurate payment processing and cash handling
Ensure the appropriate processing of in-store services (including engraving, and aftercare)
What you'll bring
- A demonstrated passion for customer service and driving a business
- Commercially aware and target driven
- Excellent communication and interpersonal skills
- Flexible, able to adapt
Ability to work well under pressure in a fast paced environment
Our Aims and Values
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:
Customer Obsessed
Our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty.
Caring
We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.
Fast Paced
We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.
Exceptional
We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.
Commercial
We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.
Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.
Ethical Jewellery Business of the Year 2021, Retail Jeweller
Queen's Award for Enterprise: Sustainable Development 2022
Responsible Luxury Business of the Year 2023 & 2022, Positive Luxury
Best Sustainable Luxury Jewellery Brand 2022, Marie Claire
Jewellery Brand of the Year 2023
Ethical/Sustainable Business of the Year 2023
-
Team Leader
1 week ago
Singapore DIGITAL TEAM PRIVATE LIMITED Full time $30,000 - $60,000 per yearGroup Leader Recruitment Poster CopyBe our Group Leader · Earn Commissions the Easy WayHighlightsBase commission starts from 3%, can go up to 10% every 2 monthsShare daily on WhatsApp, Telegram, Facebook, TikTok SGD 200 extra reward monthlyClear data, guaranteed payout, safe & reliableCall to ActionContact me today and kickstart your Group Leader...
-
Team Leader
2 weeks ago
Singapore SUMMIT PLANNERS CRUSADERS PTE. LTD. Full time**Job Highlights: - Highest Remuneration - Attractive performance commissions - Allowance scheme and performance bonus to jump-start your career - Career Advancement - Work Life Balance - Family-oriented working culture - Strong support and guidance **Job description We are looking for a result-driven team leader to be responsible for monitoring and...
-
Team Leader
5 days ago
Singapore Vopak Full timeSingapore Operations 40 hours **Description of** **this vacancy**: Start your career as a **Team Leader** at Vopak and manage manpower administration, workflow scheduling and communication. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and...
-
Team Leader
1 week ago
Singapore Vopak Full timeStart your career as a Team Leader at Vopak and manage manpower administration, workflow scheduling and communication. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and make a positive impact? Improve the world and start as Team Leader at...
-
Team Leader
2 weeks ago
Singapore YOCHI ASIA PTE. LTD. Full timeRole Purpose The Yo-Chi Team Leader is responsible for creating great customer experiences by managing and leading all team members on shift to achieve daily goals and objectives. Their role involves overseeing food preparation, quality and presentation, demonstrating great customer service and ensuring the venue is always clean. Other responsibilities...
-
Team Leader
2 weeks ago
Singapore YOCHI ASIA PTE. LTD. Full time**Role Purpose** The Yo-Chi Team Leader is responsible for creating great customer experiences by managing and leading all team members on shift to achieve daily goals and objectives. Their role involves overseeing food preparation, quality and presentation, demonstrating great customer service and ensuring the venue is always clean. Other responsibilities...
-
Team Leader
5 days ago
Singapore Vopak Netherlands Full timeStart your career as a Team Leader at Vopak and manage manpower administration, workflow scheduling and communication. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and make a positive impact? Improve the world and start as Team Leader at...
-
Team Leader
4 days ago
Singapore Vopak Full time $80,000 - $120,000 per yearStart your career as a Team Leader at Vopak and manage manpower administration, workflow scheduling and communication. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and make a positive impact? Improve the world and start as Team Leader at...
-
Team Leader
1 week ago
Singapore INFINEUM SINGAPORE LLP Full time**Position Summary**: This IAC Technology team within Lubricants Products Technology provides lubrication solutions for passenger and commercial vehicles that create value for Infineum, our customer, and the end user. These solutions enable the advancement of engine technology in ways that allow the world to keep moving with reduced environmental...
-
Team Leader
23 hours ago
Singapore KANTIN GROUP (ASIA) PTE. LTD. Full timeWe are on the lookout for like-minded team players to join our unique restaurant at Jewel Changi Airport! A Bornean themed restaurant - first in Singapore - that offers creative Bornean cuisine and cocktails by a lively team. **Roles and Responsibilities**: - Lead and supervise a team of service or kitchen staff. - Ensure smooth service operations during...