Sales Admin Assistant

3 days ago


Singapore Ban Leong Technologies Limited Full time $13,200 - $144,000 per year

The Sales Admin Assistant is responsible for supporting the sales team by managing order fulfilment processes, maintain customer relationships, and ensuring accurate documentation. This role plays a critical part in enhancing customer satisfaction and operational efficiency.

Key Responsibilities

  • Oversee the accurate and timely processing of sales orders, discounts and return documentation
  • Maintain and update customer listings in the system to ensure accuracy
  • Understand customer needs and provide assistance throughout the order fulfilment process
  • Build and maintain strong key account relationships, actively engage with customers to offer tailored support
  • Handle customer inquiries, providing solutions and gathering feedback to the Sales Team and other relevant functions
  • Update inventory levels or sales related document to customer ERP portal
  • Provide assistance in ongoing review records and information to determine effectiveness of work process and procedures
  • Support continuous work improvement activities and performance improvement strategies
  • Any other ad-hoc assigned by the manager

Job Requirements

  • Prior experience in sales administration or a related role is an advantage, training will be provided
  • Strong organisational skills and attention to detail
  • Strong interpersonal abilities to build and maintain relationships
  • Self-motivated with a proactive, results driven approach


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