Operations Specialist

13 hours ago

West Region, Singapore 上海橘桥人力资源管理有限责任公司 Full time $30,000 - $60,000 per year

Looking for Candidates based in Singapore

Opportunity to work for a reputed company

Must have a Bachelor's degree or above (excellent associate degree holders will also be considered)

Passionate about operations, with relevant internship experience preferred; understanding of basic e-commerce or fresh food industry operations is a plus.

Proficient in Microsoft Office, especially Excel for data organization and analysis.

Excellent communication and teamwork skills; responsible, meticulous, patient, quick learner, able to adapt to new environments and tasks, and able to work under pressure.

Able to communicate in Chinese/English.

  • Complete various basic tasks, such as collecting, organizing, and updating market data, industry trends, and competitor information to support operational strategy formulation.
  • Participate in product information management, maintain basic product data, including product listing, delisting, and price adjustments, ensuring product information is accurate
  • Conduct customer operations, handle customer inquiries and complaints, follow up on customer feedback, optimize customer service processes, and improve customer satisfaction.
  • Conduct data statistics and analysis, collect and organize operational data such as GMV, order volume, and customer retention rate, and create simple data reports to provide a data foundation for operational decisions.
  • Participate in the planning and execution of some small-scale marketing activities, complete pre-event preparations, execution work, and post-event summary analysis.
  • Communicate and coordinate daily operational matters within the team, promptly convey work information, follow up on work progress, and ensure the smooth progress of all tasks.

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